- Service Desk ticket management (e.g., Service Now)
- User/Account administration (e.g., Active Directory, Business Systems)
- IT Asset Management (hardware & software)
- Microsoft experience (Teams, 365, Windows 10)
- Remote Desktop support
- Significant Level 1 knowledge.
- Strong communicator, both written and verbal with a high proficiency in the English language.
- Excellent telephone manner.
- Confident in servicing staff at all levels of the organisation, including senior
management and board level executives. - Self-starter with drive and desire to work efficiently when unsupervised.
- Acts as a team player within the Service Desk team.
- Australian Citizen or Permanent Resident.
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IT Service Desk Officer
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Service Desk Officer
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Osborne Richardson Australia Melbourne, Australia**Salary**: · $35-$40 per hour · **Location**: · VIC - Melbourne · **Ref**: · OB/0573 · **Description**: · Osborne Richardson specialise in public sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working ...
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Service Desk Officer
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Department of Health Melbourne City Centre, Australia***: · 2 Positions Available · This position acts as a central point of contact between Health Technology Solutions and its clients and triages incidents and calls as they come in. Other requirements include, correctly assigning jobs to the right technical team(s), monitoring pro ...
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Service Desk Officer
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Department of Health Melbourne, AustraliaLocation: Melbourne | CBD · Job type: Full time / 14/05/2024 · Organisation: Department of Health · **Salary**: $73,842 - $89,661 · Occupation: Administration/Secretarial · Reference: VG/DH/CSI/1709153 · ***: · This position acts as a central point of contact between Applications ...
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Service Desk Officer
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Department of Health Melbourne City Centre, Australia***: · This position acts as a central point of contact between Applications & Services and its clients and triages incidents and calls as they come in. Other requirements include, correctly assigning jobs to the right technical team(s), monitoring progress and keeping clients in ...
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Talent International Melbourne, Australiaaustralia melbourne contract asap start, flexible workingWorking for this well-known health services organisation as a Service Desk Analyst you will be a central point of contact for all ICT related issues via a helpdesk. · **Key activities** · - Providing level 1 support connect ...
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Service Desk Officer - Melbourne, Australia - Michael Page
Description
About Our Client
My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.
Job Description
As the Service Desk Officer you will be responsible for:
The Successful Applicant
The successful applicant will ideally possess the following: