Estimations Officer - Sydney, Australia - Prince of Wales Private Hospital

Prince of Wales Private Hospital

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Supportive work environment:

-
Full time role as the Administration Team Leader:

This role will lead and deliver, in conjunction with the Manager, exceptional service of department and practices to ensure an industry leading customer service experience.

Are you an experienced administrator with a keen eye for detail seeking the next step in your career? Our supportive, fun and dedicated team are looking for a full time Administration Team Leader & Estimations Officer to join our expanding team.

This positon is suited to someone who may have worked as a Practice Manager seeking Hospital experience or someone with previous management experience looking to take their next career step.

About us

Come and join our expert team of surgeons, specialist doctors, dedicated nurses and allied health professionals at Prince of Wales Private Hospital.

We are renowned for complex surgery, and have been independently recognised for excellence in clinical safety and service.

And while we specialise in neurosurgery and cardiology, many Sydneysiders know us for being one of the state's premier maternity hospitals, caring for more than 2,000 expectant parents every year.

Supported by the latest technology and robotics, we offer a full range of surgical and medical services too, giving you the opportunity to work in the areas you love while also allowing you to further specialise in the clinical areas you want.

Even our location is unique.

You'll find us at Randwick, where we share a precinct with three other prestigious hospitals; Sydney Children's Hospital, the Royal Hospital for Women and the Prince of Wales (public).

Joining our team means you'll be supported by a great team, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow while assisting in leading our administration team.

As the Estimations Officer & Administration Team Leader your responsibilities will include:

Perform a broad range of administration duties as directed by the Administration Manager including Preadmissions, bookings
Undertake financial estimates/quotations for private, international and uninsured patients
Provide accurate, informed written quotation for patients' intended period of hospitalisation
Communicating with Doctors and practice managers to provide fees estimates for patients
Effective management of eligibility checks for both private and internationally insured patients, patient admissions and discharge documentation and collecting monies
Meet and greeting patients, visitors and staff at the front desk as required
Ensure efficient workflow processes are followed and team performance and KPIs are reported on and maintained.
Rostering of administration staff on Kronos
Assist the Administration Manager in department operations
Maintain accurate and effective record management systems including preparation of medical records
Coordinate with staff from other departments
Be a point of call for your team and troubleshoot

Essential Criteria:

Authority to Work in Australia
Patient Administration System experience (Eg
WebPAS)
Experience as a Manager or Team leader in an Administration setting
Knowledge of Health Fund contracts and Private Health Insurance
Intermediate computer literacy skills including Excel & Outlook
Excellent interpersonal and communication skills
Highly developed organisational skills with the ability to prioritise tasks and meet KPI's in a fast paced environment
Strong attention to detail
Experience in MS Office (Outlook, Word and experience with Excel)
Works well independently and within a team

Desirable Criteria:

Accounting or Bookkeeping qualifications
Previous experience in a Hospital environment

Why Healthscope?
When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

Flexibility to work across one or multiple hospitals across our network
Discounted health insurance
Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 18th January 2023