Administration Assistant - Hawthorn, Australia - Big4 Holiday Park

Description

About BIG4 Holiday Parks
BIG4 is Australia's favourite holiday park network, voted number one for location, experience, cleanliness, and service. BIG4 Holiday Parks is a marketing cooperative, and all parks are franchisees which are individually owned and operated. With the purpose of our roles being to support the overall BIG4 brand and customer engagement with our website.

We have a great opportunity for an admin superstar to join our team


Your responsibilities will include, but are not limited to;
Supporting reception and front desk operations

• Welcome clients and visitors to our office
• Answering phones and attending to customer/park calls & queries in a prompt and timely manner
• Processing of all incoming and outgoing mail

Monitoring and publishing our customer reviews

Processing payments from customers joining BIG4's Rewards program

Monitor the Marketing Inbox and respond to a range of enquiries relating to

• Donations vouchers
• Park Enquiries
• Business Enquiries

Be available to assist the wider business with ad hoc tasks as required


Skills & experience you will have;

• Demonstrated experience in a similar role
• Intermediate skills in MS Office Suite including, Word, PowerPoint, Excel and Teams
• Excellent communication skills, both written and oral
• Ability to work autonomously as well as in a team
• Highly organized with a strong attention to detail and be able to prioritise multiple tasks
• Have a flexible approach and be a strong team player.
• Be a hardworking individual with a fun and down to earth personality.

We value our people and the contributions they make, if you are looking for your next exciting opportunity we would love to hear from you


Job Type:
Part-time

Part-time hours: 20-30 per week


Schedule:

• Flexible hours
• Monday to Friday
• Weekends only

Application Question(s):

• What is your salary expectation for this role?

Experience:

• Administration: 2 years (preferred)

Work Authorisation:

• Australia (preferred)