- Managing Major Loss claims handling enquiry, coverage determination, quantum analysis and legal liability assessment, where appropriate.
- Prepares and evaluates investigation strategies, which identify critical issues affecting liability, causation and damages.
- Ensuring effective vendor and litigation management on Major Loss claims within a personal allocation
- Reporting key claims messages to Senior Claims Management
- Broader internal / external stakeholder communication where required, as Financial Lines technical claims expert and thought leader
- Delivery of technical training to colleagues as appropriate.
- Represent AIG Financial Lines claims expertise on external technical panels and / or industry forums
- Financial control through consistent reserve and other financial transaction discipline
- Prior experience managing Claims directly for an Insurer
- Excellent communication skills, both written & verbal
- Strong presentation skills
- Time management – ability to manage & prioritise workload and diary management
- Experienced in stakeholder management, both internal (underwriting, distribution) and external (brokers, major account clients)
- Strong specialist knowledge in Major Loss Financial Lines technical claims topics (ideally with construction expertise)
- Policy language skills enabling accurate and consistent policy wording interpretation Market Leading knowledge of legal / regulatory and litigation / procedural requirements
- Ability to manage claims outside local jurisdiction where appropriate, including, regular interaction with claims team in originating jurisdiction and ensure regular reporting in both locations
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Lead Technical Claims Advisor, Financial Lines - Sydney, Australia - AIG
Description
#LI-JC1
Join us as a Lead Technical Claims Advisor to play a highly influential role in protecting our clients and growing our business.
AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. AIG's General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The purpose of this role is to handle Financial Lines 'Major Loss' claims that have the highest level of complexity and have a higher monetary exposure to the company. This may include coverage determinations, investigating the loss, conducting an independent assessment as to the company's exposure, participation in developing and implementing the most cost effective and timely resolution of the claim, and quantum analysis, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. May also include cross-border claims handling, including awareness of legal and regulatory systems outside "home" jurisdiction.
Key accountabilities will include but not limited to:
What you'll need to succeed
Ready to make a bigger impact? We look forward to reviewing your application.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Functional Area:
CL - ClaimsEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG Australia Limited
