Online Hub Team Lead - Noble Park, Australia - The Salvation Army

The Salvation Army
The Salvation Army
Verified Company
Noble Park, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description

Number of Positions Available:
1

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Salvos Stores is the retail division of The Salvation Army and we're best known for recycling pre-loved goods at our 350 stores throughout Australia.

Now we're selling online too

We're on the hunt for a natural trailblazer to lead our amazing and diverse team of Online Sales staff and volunteers.

This position will head up our Online Hub in Noble Park, VIC.

So, what are we looking for? You're the type of person who is good with people and has experience motivating a team to achieve targets.

You're also tech-savvy and not afraid of a keyboard.

With new items listed every day, and new volunteers joining most weeks - no day is the same at our Online Hub.

Here's some of the things you can expect to do in this role:


  • Provide leadership and direction to a team of staff and volunteers.
  • Oversee listing creation from check in to photography and dispatch.
  • Share your knowledge with new volunteers and team members to ensure everyone can hit the ground running when they join us.
  • Ensure the office is safe at all times
  • Liaise with key stakeholders such as Store Managers, Area Managers and Warehouse Managers to ensure they're across the Online Sales operation

We're looking for someone who meets the following:

  • You're a natural leader who can balance compassion and KPI's
  • You have experience managing a team in a retail or Online Sales environment.
  • You're a customer service superstar and have experience managing complaints and general feedback.
  • You can be relied on to get stuff done. You're not afraid of meeting targets and prioritise tasks to get the job done.
  • You've got the gift of the gab when it comes to relationship and stakeholder management.
  • You're a stickler for WH&S and have been known to spot potential risks before they become an issue.
  • You're familiar with Online Sales platforms. Experience with eBay, Shopify or Inkfrog will be highly regarded.
  • You're an excellent communicator, whether in person, online or over the phone.


This role offers an exceptional opportunity to lead a passionate team with purpose in the thriving eCommerce and Online Sales sector.


Working for Salvos Stores is an extremely rewarding experience that not only allows you to grow in a supportive environment, but also gives something back to the community.

As someone known for your integrity, you'll relate to the values of The Salvation Army.

  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_
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