Victims Register Services Officer - Melbourne, Australia - Department of Justice and Community Safety

Department of Justice and Community Safety

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne | CBD

Job type:
Full time

Organisation:
Department of Justice and Community Safety

Salary:
$73,842 - $89,661

Occupation:
Community Services

Reference:
VG/DJ1245JUN23

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background.

If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?
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Utilise your administrative expertise to provide support and advice to the Victim Services Support and Reform Branch:

Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

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VPS Grade 3: $73,842 - $89,661 plus superannuation.

About Us:

Victim Services, Support and Reform (VSSR) is a part of the Police, Racing, Victims and Coordination division of the Department of Justice and Community Safety and is responsible for coordinating a suite of services for victims of crime in Victoria.

The Victim Services Support Operations team within VSSR is responsible for the delivery of specific services, including the Victims of Crime Helpline, the Victims Register, as well as funding the state-wide Victims Assistance Program to provide eligible victims with flexible case management services to meet their practical, emotional and psychological needs to help manage the effects of crime.

About the Role:

The Victims Register Services Officer is responsible for administrative support to maintain the functions and procedures of the Victims Register, including engaging directly with victims of crime and internal and external stakeholders, and completing detailed case notes and correspondence.

Some of your duties will include:

As part of a team, responding to telephone and written inquiries from victims of crime in respect of the Victims Register and other victim services as required
Assisting in preparing correspondence and reports and providing information and advice to other key stakeholders regarding the Victims Register and other victim services as required
Assisting in the operational function of the Victims Register and other victim services including the provision of information relating to key stakeholders

About You:

Demonstrated understanding of the criminal justice system and the victim service system.
Experience in direct human service delivery where there are sensitive and complex client needs.
Demonstrated understanding of the nature and dynamics of family violence, the legislative and service system contexts in which family violence services are delivered and best practice models of responding to victims.

How to Apply:

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FOR INTERNAL VPS EMPLOYEES:
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IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.

We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.

Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.

We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.