Customer Service Officer - Brisbane, Australia - TROOCOO Pty Ltd

TROOCOO Pty Ltd

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Immediate start

CBD location
3 month temporary opportunity

Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service.

Due to growth, we are looking for Customer Service Officers for a three month temporary assignment. Head office is based in the Brisbane CBD.

The role of Customer Service Officer is multifaceted and will require you to provide information and support to customers regarding policy and legislative guidelines as well as being involved in the assessment of customer requests

Key responsibilities include:

First point of contact for customers to assist with enquiries through a multichannel environment
Transition customers to ongoing use of web services
Maintain accurate records through assessing and processing customer requests and generating correspondence
Adhoc administrative tasks

This position is well suited to an outcomes focused and professional individual. You will have a passion for customer service and be able to productively engage with a variety of stakeholders. You thrive within a supportive team environment that have a focus on providing outcomes and delivering exceptional service.