Delivery Manager - Hawthorn East, Australia - Coles Group

Coles Group
Coles Group
Verified Company
Hawthorn East, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands.

At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.


About the team
Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers' lives easier every day.

The security team at Coles is proud of their successful delivery of customer-focused solutions.

There are a lot of exciting initiatives on the horizon as protecting our customers, team members and reputation is essential to being the most trusted retailer.


The Information Security team is accountable for all aspects of Information Security across Coles including Strategy & Architecture, Governance, Security Detection & Response, Cloud Security and Security Technologies.

This role will be based within the Security Governance team and will play an active role in uplifting the Coles' Information Security Risk & Control maturity.


About the role
This role will report into the Head of Security Governance. This role will work extensively with the Head of Security Governance and the General Manager for Information Security. Other key stakeholders of the role also include the Information Security Leadership Team (ISLT) that includes the areas Heads of, Head of Technology Risk, Head of Group Risk, Head of Internal Audit, Delivery managers, Principles and project teams within Information Security, Technology and Business, IT Service Providers (as appropriate)


Responsible for the end-to-end management of reporting from Information Security out to all levels of the organisation (as detailed in the day-to-day responsibilities); as well as management and maintenance of the Information Security Policy & Standards Framework and practices.

Typical activities that you will be responsible for and involved with on a day-to-day basis are outlined below:
Tactical Delivery

  • You will work closely with the Head of Security Governance to agree the overarching strategic approach for delivery themes within your remit.
  • Whereas the Head of Security Governance will be accountable to set the go forward strategy, you will take ownership and carriage of the delivery model for reporting and maintenance of the Policy & Standards framework.
  • You may also be required to oversight delivery of project outcomes related to your domain (including managing peer relationships, vendor scopes of work where work is delivered through an augmented resource arrangement) and providing leadership to the team.
  • You will support the management and execution of related key security initiatives/projects and provide a point of contact to business and technology teams on Security Services requirements and will also need to interface to other areas within the larger Security Governance team.
  • You will also work closely with the General Manager for Information Security to address their reporting and communication requirements.
Report management

  • Preparation of high quality, accurate and concise reporting to all levels of the organisation.
  • Manage the preparation of reports to the Board, Executive, Technology Leadership, Lines of Business, Audit & Risk Committee, Group risk, Technology Portfolio Management.
  • Manage the endtoend process of sourcing inputs from multiple stakeholders that have a hand in contributing to reports.
  • Manage reporting deadlines, allowing sufficient time to consolidate reporting inputs from multiple contributors, time for review and update and submission of reporting to various forums.
  • Examples of reporting content: metrics (board, line of business, speed to value etc.), ad hoc financial reporting requests, monthly performance overviews, ad hoc reporting request such as updates on remediation programs, control performance and risk posturing, risk appetite, key risk indicators.
Stakeholder and communication management

  • You will function as a key point of contact for stakeholder engagement across the business, technology, and external vendors, while demonstrating a strong ability to independently engage and develop stakeholder relationships.
  • You will need to collaborate with leaders and principles within Information Security, Technology and in other functions like Procurement and or Group risk; to manage the outcomes of this role.
Policy & Standards framework

  • Advise on implementation of security policy and standards requirements and work with technical teams to ensure the appropriateness of documented requirements (appropriate to the size, nature, and complexity of Coles environment)
  • Ensure Policy & Standards are maintained and published within their annual cycle, reviewed in advance of the refresh deadlines, and tabled at the relevant committees for approval.
  • Communicate chang

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