Collections Officer Asset Finance Western Suburbs - Sydney, Australia - SB Recruitment Pty Ltd
Description
The Company.
This boutique financier has been a leader in their specific field for over 30 years and have developed a highly successful and consistently expanding organisation.
Their products are competitive, their customer service is second to none and they partner with some of the largest, global automotive brands.
Based in the Western Suburbs, they provide staff with a friendly and supportive work environment, ongoing career opportunities, an innovative & inclusive team culture and hands on & supportive Managers.
The Job.
Reporting through to the General Manager, you will be responsible for the following duties:
- Collection of overdue asset finance, consumer & commercial accounts
- Identifying high risk accounts and managing the risk accordingly
- Resolve outstanding matters in a proactive manner and liaise internally as required aiming for prompt mutually beneficial solutions
- Help develop and streamline current processes and procedures where appropriate
- Liaising internally and externally as appropriate to ensure both customer and business satisfaction
You.
To be successful in this role, you must have experience in the following areas:
- Minimum 2 years experience working within asset finance collections.
- Experience working with early stage collections through to loss recoveries is advantageous.
- Exceptional written and verbal communication skills with the ability to resolve queries effectively.
- Strong attention to detail along and a passion for working in a high energy, fast paced business environment.
- Enjoy speaking to customers, building relationships, improving cash flow and reducing outstanding debt.
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