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Yagoona

    Salesforce Administrator - Yagoona, Australia - Veritas Recruitment

    Veritas Recruitment
    Veritas Recruitment Yagoona, Australia

    6 days ago

    Default job background
    Full time
    Description

    Salesforce Administrator – Communities

    Yagoona. Hybrid. Multi site

    Circa $110 – plus super. Experience dependant

    Position Type: Full-time

    My client is a globally recognised NFP, a major force with an expansive network of sites, this is an opportunity to be part of an organisation really making a difference and to join a talented team contributing and learning all the way

    Job Description:
    As the Communities Salesforce Administrator, you will play a crucial role in collaborating with various teams within the organization, including Outreach, Education, Membership, and Programs, to optimize our custom Salesforce solution. Your responsibilities will include leading enhancement projects, managing the department's roadmap, and providing ongoing support and training to users.
    You will be solving business problems by customizing the Salesforce Platform. Building , configuring, and automating technology solutions to deliver business value. Working with stakeholders to define system requirements and customize the platform. Most importantly, enabling users to get the most out of Salesforce technology.

    Responsibilities

    • Understand and curate the data architecture of the custom Communities Salesforce solution.
    • Lead requirements gathering, design, project scoping, and backlog grooming, collaborating with external developers as needed.
    • Conduct testing and oversee deployment of new features.
    • Maintain high data integrity/quality assurance by supporting users in best practice processes for managing sensitive data.
    • Provide day-to-day user support, including managing roles, profiles, users, permission sets, groups, apps, and home pages.
    • Update values and fields, create and amend views, reports, dashboards, Flows, and relevant workflows.
    • Carry out bulk data imports and liaise with other major application owners in Salesforce to ensure effective co-location of departmental apps in a large Salesforce instance.
    • Represent the Communities function in any governance activities associated with Salesforce.

    Decision Making Authority:
    Reporting directly to the General Manager, Community and Engagement, with authority as required to fulfill the functions of the role.

    Position Requirements:
    Qualifications:

    • Salesforce Administrator Certification (CRT101) required.
    • Experience: Minimum 2 years of experience working as a Salesforce Administrator and Business Analyst.

    Skills:

    • Ability to communicate effectively with non-technical personnel, both written and verbal.
    • Strong time and project management skills, with the ability to prioritize workload effectively.
    • Demonstrated database management skills.
    • Strong skills in Business Analysis, Data management, and Reporting.
    • Excellent attention to detail and accuracy.
    • Ability to work both independently and as part of a diverse team.

    How to Apply:
    Please submit your resume and a cover letter detailing your relevant experience and qualifications for this position to
    Applications will be reviewed on a rolling basis until the position is filled.

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