resolution expert - Victoria - beBeeFairness

    beBeeFairness
    beBeeFairness Victoria

    1 week ago

    Job title: Senior Dispute Resolution Specialist - Investments/Financial Planning 18-24 Month Fixed Term Contract

    Description

    Financial Fairness Specialist


    We assist clients in resolving complaints which have gone unheard or unresolved through collaborative efforts with their financial firms.


    Key Responsibilities



    • Dedicated case management to ensure effective complaint resolution

    • Regular communication with customers and their financial institutions to facilitate issue resolution

    • Maintenance of accurate records for all cases managed


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