Call Centre Operator - Sydney, Australia - Charterhouse
Description
2 x Call Centre Operator
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Pay rate: $32.
16 per hour + super:
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Contract length: 14/04/ /07/2023:
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Location: Parramatta
The role:
- Provide consistent highquality customer service by interpreting and resolving firstcontact enquiries from internal customers and external customers
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in the inhouse systems
- Process a range of transactions across the service line accurately
- Other administrative duties as required
Skills/Experience
As the Customer Concierge Operator you will often be the first point of contact.
It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 23 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- High level of professionalism
- Strong and accurate date entry skills
- Strong problemsolving abilities, especially in a fastpaced environment
- Proficient in MS Office Suite, ie Outlook and Teams
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