Customer Service/administration Officer - Coopers Plains, Australia - Tranto Hire & Sales Pty Ltd

Description

_Tranto Trucks Pty Ltd_ is seeking a Service Administrator to assist the Workshop and General Manager in streamlining the processes and workflow of the business.

• Communicating with Suppliers & Purchase orders
• Stock Control
• Connect with customers at the desk and over the phone, build rapport quickly and act with integrity always
• Deliver an exceptional customer experience with a high level of professionalism
• Be hungry to learn and humble when mistakes are made.
• Use your mindset to manage your time, prioritise the important tasks and ensure that you meet workshop deadlines
• Be agile and flexible to change.
• Answer inbound calls for the Sales Department promptly
• Prepare repair orders and update customers & details, ensuring accuracy of data recording
• Coordinate Registrations
• Liaise with the Workshop and other frontline staff
• Perform clerical duties as required, scanning, filing, photocopying and general administration
• Other administrative duties as required by the Factory Manager and General Manager

• A commitment to delivering a high standard of customer service
• A confident phone manner and developed communication skills
• High attention to detail
• Time management skills in order to juggle a busy department
• Ability to work under pressure
• Initiative to help on the front line if the need arises
• Good organisational skills
• Quick thinking & problemsolving skills
• Must have a Manual Licence

• An attractive, salary
• Support from a dedicated and professional team and manager
• Ongoing brand & role training
• Permanent full time role.
• The chance to work in a high performing, busy environment
• The chance to experience business growth
• Access to ongoing professional development and career progression within a national leading organisation
• Free Staff Car Parking.

• Day shift

• COOPERS PLAINS, QLD 4108: Reliably commute or planning to relocate before starting work (required)

• Administration: 1 year (preferred)
• Inventory control: 1 year (preferred)
• Order entry: 1 year (preferred)

• Australia (required)