Regional Team Lead, Small Business Engagement - Sydney, Australia - TikTok

TikTok

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.

Responsibilities:

Lead and develop the team of Strategic Partnership Managers (SPM) and Enablement Managers (EM) to achieve our and our partners' goals efficiently and with high quality.
Sponsor either SPM or EM function across all APAC markets in order to drive regional alignment of processes and programs
Deliver on new business acquisition and revenue targets by supporting SPMs/and EMs to devise and maintain a comprehensive and up to date region/market gotomarket new SMB engagement and acquisition strategy with clear goals and executional plan.
Plan ahead, lead with vision, keep the longterm value in mind and continuously explore new opportunities through pilots to take SBE to the next level.
Monitor acquisition initiatives on our key performance metrics and regularly evaluate region/market acquisition strategy to develop recommendations for goforward planning.
Take initiative, lead by example and be handson to tap into opportunities or solve problems whenever needed. Help SPMs/EMs nurture relationships with highpotential external SMB partners. Own and continuously drive process and tooling improvement to remove any knowledge, performance and process gaps for the team.
Act as the main regional SBE POC for KR/JP/AU/NZ, and work closely with global, regional, inmarket sales teams and cross functional partners incl. Marketing, Product, Sales Ops, Strategy, Programs and Vendor to identify new business needs and opportunities.
Develop a highperforming environment by setting clear and ambitious team goals, supporting and challenging the team to meet and exceed their goals and empowering them to prioritize meaningful breakthroughs.
Foster the growth of the team and advance their professional development through coaching, effective feedback and guidance, career planning and ongoing training.
Cultivate inclusive and collaborative culture by appreciating diverse and unique viewpoints and actively facilitating collaboration across teams to achieve shared goals.

Qualifications:

8+ year work experience in the digital advertising space
Formal people management experience of a team of 4 or more with demonstrated experience of successfully leading, coaching and inspiring others while driving measurable business outcomes
Extensive experience in sales, new business acquisition/development or b2b strategic partnerships, ideally within the digital marketing space in KR/JP/AU/NZ
Strong sales and revenue focus background, with a successful track record of building impactful gotomarket strategies, and owning and delivering quantitative targets
Excellent strategic thinking, analytical, organizational, project and process management skills
Driven selfstarter with a cando attitude and demonstrated ability to creatively and effectively fill operational "white space" to drive results
Experience and demonstrated results prioritizing and managing tasks effectively with strict rigour and attention to detail in a highly crossfunctional, ambiguous and fastpaced environment
A genuine passion for small business, sales and business development
Excellent verbal and written communication, negotiation and stakeholder influencing skills in English. Korean and Japanese are a plus yet not a requirement

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

In the spirit of reconciliation, Tik