Housing Officer - Fortitude Valley, Australia - Empire Careers

Empire Careers

Verified Company

Fortitude Valley, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Fortitude Valley QLD 4006

$44 /hr

plus superannuation

Contract/Temp
A03 Housing Officer:

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Temporary Role:

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QLD Government:

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$ super per hour:

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Fortitude Valley

Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.

The Role

Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
Manage property maintenance and conduct property inspections.
Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections

You

Proven customer service experience (telephone and face to face)
Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
Excellent communication and deescalation skills
High confidentiality, empathy and resilience to deal with people in distress
Able to work under pressure in a fast paced environment
High attention to detail and able to work independently
A National Criminal History check will be required before placement
Drivers License

ConsultantReference number: