IT Support Manager - Sydney, Australia - International SOS
Description
The Company:
International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. We have over 11,000 dedicated professionals operating in hundreds of locations globally.
As a fast moving, pioneering company with an impressive track record of growth we have built an enviable reputation for the quality of our services.
- **Join a leading global medical and travel security services organisation**:-
Hybrid work model; work from home and in the office:
Development and career opportunities for mobile people:
Competitive Salary + 1 month Bonus & on Call Allowance
The IT Support Manager will be providing management and support to our local & overseas team.
The Role:
The purpose of this role is to lead and govern the operation of the IT support function
Key responsibilities:
- Support the ongoing development and implementation of IT support function
- Coach and lead a small team of IT support engineers
- Act as an escalation point for issues within the IT support function
- Oversee ITIL based, incident, problem and service management activities
- Undertaking of IT procurement and responsibility for financial management
- Develop and maintain IT supportrelated policies, procedures and other documentation
Benefits:
- Multinational company with a history of yearonyear growth
- Be recognised, wellacknowledge and rewarded
- Working from a purpose built, state of the art health coordination centre in Sydney CBD with great access to local restaurants, cafes and shops.
- Supportive, inclusive and collaborative office environment with daily breakfast and much more
About you:
- Working in a fastpaced, complex IT Support Environment and strong overall understanding of ITIL
- Understanding IT Asset Management and best practice in end user device provisioning / management
- Good knowledge and understanding of a range of computer and networking software
- Strong interpersonal and communication skills
- Full working rights in Australia
More jobs from International SOS
-
Accounts Payable Officer
Canberra, Australia - 2 weeks ago
-
FIFO or WA Based
Northam, Australia - 4 weeks ago
-
AOD / Drug & Alcohol Counsellor (Part Time)
Jacana, Australia - 4 weeks ago
-
Registered Nurse
Northam, Australia - 5 hours ago
-
Administration Officer
Sydney, Australia - 3 weeks ago
-
Counsellor - Part Time
Villawood, Australia - 6 days ago