Customer Service - Sydney, Australia - HILTI

HILTI

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

What's the role?:

This is a great opportunity to join Customer Service team based at Rhodes, Sydney.

Reporting to the Customer Service Team Leader, your new role as a Customer Service & Sales Representative will see you taking ownership of our customer experience by providing seamless customer service while supporting process improvements and sales.

If you're ready to develop your career at a Global Company, renowned for our performing and caring culture, this is the job for you

Who is Hilti?:

Create a market leading customer experience
Provide high quality customer service
Net sales year on year growth
Drive and promote process efficiencies within the Customer Service team

What does the role involve?:

Scope:
Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

Our corporate culture is unique and characterized by common values.

Last year 42,000 working days were spent on corporate culture workshops that reach all employees worldwide and across all divisions.

What do we offer?:

Show us what you're made of and in return we'll offer you:

Competitive salary base + super + bonus
An extra week of leave and leave loading of 17.5%
A diverse and inclusive culture
Worklife balance
Fun & supportive team
Access to corporate gym & pool
Opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

What you need is:

Customer Service or Sales experience is advantageous
Demonstrated ability to meet deadlines and work towards KPIs
Ability to work autonomously and as part of a team
Ability to adapt to dynamic situations
Solid understanding of MS Office

Why should you apply?:

We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family.

Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Work somewhere where you are trusted to make a difference. Where you can become your best. Where your curiosity can shape what's next