Customer Service Representative - Wetherill Park, Australia - Recruitment Edge
Description
Ongoing temporary role:
-
Leading supplier of medical & healthcare products:
Busy in-bound role handling customer enquiries and processing orders:
8:30am to 4:30pm, Monday to Friday:
Onsite parking at Wetherill Park
The Company:
Positioned as one of the leading suppliers of medical & healthcare products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service
Your Role:
You will be part of a dedicated team responsible for the efficient and accurate managing and processing of customer orders to ensure the delivery of a great customer experience.
Some of your key responsibilities will include:
- Composing accurate & prompt replies to all customer correspondence
- Reviewing and entering all customer orders
- Maintaining & updating the database
- Processing credits & returns; opening new customer accounts; preparing quotes
Required Skills & Experience:
- Previous experience in a productbased highvolume inbound customer service role including the processing of orders
- Accurate keyboard skills and computer literacy
- Exposure to Healthcare or FMCG industries an advantage
- Own transport essential
Job Types:
Full-time, Casual
Salary:
Up to $28.34 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wetherill Park,
NSW:
Reliably commute or planning to relocate before starting work (required)
Experience:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
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