Operations Team Member - Castle Hill, Australia - The Good Guys

The Good Guys

Verified Company

Castle Hill, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job no:506163

Work type:
Permanent Part Time

Location:
NSW - Metro

Categories:
Customer Service, Administration & Operations

Advertised:10 May 2023 AUS Eastern Standard Time

Applications close:09 Jun 2023 AUS Eastern Standard Time

About Us
At The Good Guys we're driven by our purpose to help families live better for less.

Part of Australia's largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.

Since 1952 we've been delighting customers and 'doing good', and today we build on that heritage while always focused on fulfilling our goal to be Australia's strongest growing total home solutions electrical retailer.

Benefits

Generous employee discounts available across JB Hi-Fi and The Good Guys
Opportunity to grow and develop in a large retail environment
Paid parental leave

We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment.

We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, novated leasing, and we'll also match every dollar you donate in our Doing Good workplace giving program.

The Role

Reporting to the Operations Manager, the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.

Key Responsibilities

Deliver effective store administration in line with standard procedures, including:
cash handling and banking integrity

- tendering transactions
- systems access and data integrity
- store web sales and extended warranty claims
- telephone management and enquiries
- marketing and promotional activity

Contribute to financial performance through effective inventory management and management of controllable expenses
Manage all sales channel fulfillment in line with procedures
Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
Contribute to The Good Guys brand and store experience through quality merchandising, instore marketing and presentation
Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities

To Apply

The Good Guys recognizes the importance of diversity and appreciates that different perspectives encourage innovation and create value for our customers. _

- #Castle Hill_