Administration Officer - Brunswick, Australia - Seed Psychology

Description

We are a well-established boutique private psychology practice located in the heart of Brunswick. We are looking for a vibrant, caring and mature-minded person to join our administration team.

We are looking for a person to work on a casual basis with a minimum of 15-20 hours a week.

The practice opening hours are between 9-6pm Mon-Thurs, 9-6pm Friday, and Saturdays as required.

We are a well-established boutique private psychology practice located in the heart of Brunswick. We are looking for a vibrant, caring and mature-minded person to join our administration team.

We are looking for a person to work on a casual basis with a minimum of 15-20 hours a week.

The practice opening hours are between 9-6pm Mon-Thurs, 9-6pm Friday, and Saturdays as required.


Key Responsibilities and duties include:

• Meet and greet patients with exceptional customer service and delivery of quality, warmth and compassionate service to health professionals and clients
• Manage psychologists' schedules with diary and patient management across multiple locations
• Manage client appointments for consultation and referrals
• Client invoicing and billing via Halaxy practice management software system
• Other tasks and responsibilities required by our specialists
• Promotional work (as required) to businesses locally
• Liaising with clients, internal and external health professionals.
• Ability to provide administrative support to the Clinical Team Leader and Managing Directors as required
• General office support which may include a variety of tasks including database creation and management, document preparation, research and writing tasks, data reporting, digital marketing, updating websites etc

Key Selection Criteria

Essential Skills

• Exceptional time management and organisational skills
• Exceptional communication skills (both written and verbal)
• The ability to provide outstanding customer service with professionalism and empathy
• Be able to work autonomously and within a small team
• Excellent attention to detail, ability to multitask and willingness to learn
• Strong data entry skills
• Strong computer skills particularly using Windows/Microsoft, Excel, Google suite

Highly Desirable Skills

• Knowledge of mental health terminology (desirable)
• Prior experience with practice management software with Halaxy highly regarded
• Previous experience working with Medicare and health funds billings
• Flexibility to work at peripheral sites if required
• Experience in digital marketing, and website updates

Job benefits

• Be supported by our Office Manager and the team of administration staff
• The ability to share your ideas and grow the practice in collaboration with other staff
• Professional Development and training opportunities throughout the year
• Flexible working conditions & convenient location and easily accessible by public transport
• Be part of a practice that contributes and supports positive change in the community
• Be part of a warm and positive team culture with fantastic social events throughout the year

**Closing Date 2 March 2023.