Salesforce Support Analyst - Canberra, Australia - Talent International

Talent International

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

australia australian capital territory contract negotiable-
Seeking Salesforce Support Analyst:

12 months + 12 months:

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Canberra location:

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Must be able to provide proof of Aus Citizenship

Our Client
Our client is highly respected organisation, who provides services and supports to thousands of individuals around Australia.

With multiple locations around Canberra, this vital Government organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies, and initiatives that will improve the quality of life for Australia's most vulnerable.

The Role

Our client is seeking a Salesforce Support Analyst to join the team working on a variety of projects with Salesforce as a core component.

Key responsibilities will include:

Obtain a detailed understanding of the organisations complex business processes and rules
Provide advanced support for user issues, troubleshooting and resolving complex issues and coordinating with Salesforce support when necessary
Perform interrogation of various log sources to investigate issues

Skills and Experience

More than 2 years' experience within Salesforce ecosystem, and Certified Salesforce Admin/Certified Platform App Builder
Strong problem solving and troubleshooting skills
Hands on experience with version control, branching and metadata deployments
Hands on experience with Vlocity/Omnistudio