Infrastructure Technical Lead - Brisbane, Australia - Justice and Attorney-General

Justice and Attorney-General
Justice and Attorney-General
Verified Company
Brisbane, Australia

4 weeks ago

Olivia Brown

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Olivia Brown

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Description

This role requires you to work with limited supervision in a specialist team and requires you to liaise with and build productive relationships with stakeholders across the branch.


  • Capacity planning and coordination of the departmental server environments and hyper converged infrastructure.
  • Establish systems for evaluating and monitoring ICT Infrastructure performance and capacity as well as planning for future requirements which may include natural evolution toward hybrid models of delivery.
  • Ensure the provision of a high quality information technology operational service in a secure clientdriven environment through the development and maintenance of controls and procedures.
  • Provide technical leadership and support for the team and encourage a teamapproach to achieve organisational goals including the provision of performance feedback.
  • Ensure the provision and lifecycle management of the department's Managed Operating Environment (MOE) including packaging of client software.
Other duties

  • Provide a high level of technical expertise and advice to achieve specified business outcomes for the department's information technology infrastructure and services.
  • Provide synopsis, trends, monthly reports and memorandum to management regarding new proposals, current activities, future directions and major changes to the department's ICT infrastructure.
  • Liaise with product vendors and clients on communication and networking systems to provide problem identification and resolution.
  • Manage vendor support arrangements ongoing (including but not limited to, data centres, network, infrastructure, services and specialist support).
  • Oversee the establishment of processes for incident analysis, problem resolution management and change management for operational communications and infrastructure environments, including designing, documenting and recommending solutions where no preceding solution is available.
  • Performs other essential duties and tasks specific to the position as would be reasonably required.
Applications to remain current for 12 months


Job Ad Reference:
QLD/473541/23


Closing Date:
Thursday, 9 March 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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