Service Advisor - Osborne Park, Australia - Eagers Automotive

Eagers Automotive

Verified Company

Osborne Park, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Permanent Full time position | Company Vehicle included

Fun team building events monthly
Friendly supportive management team | Encourage career development and growth

Eagers Automotive is currently looking for a highly motivated and passionate

Service Advisor to work at

Paceway Mitsubishi, in

Osborne Park.

Paceway Mitsubishi is conveniently located on Scarborough Beach Road in Osborne Park and have won highly Distinguished Dealer on multiple occasions for our exceptional customer service.

We are able to achieve this by creating a work culture where we encourage our staff to grow and give recognition for their hard work with rewards.

Reporting to the Service Manager, this role will be responsible for booking, greeting, and managing daily customer relations for the dealership's service department.

This includes the following:

Answering customer enquiries regarding their vehicles service
Upselling additional service work
Ensuring all customer requirements are met
Build relationships with customers and internal stakeholders
Delivery quality customer service

***The Service Advisor role is strongly customer-service focussed, as well as having elements of sales, and automotive knowledge. Therefore, a background in these fields would be highly advantageous but not essential.

About you:

If you are someone that takes pride in their customer service skills, values reliability and efficiency with a positive 'can do' attitude, then we are looking for you

You will ideally possess:

Experience within a Service Advisor role is preferable
Desire to deliver exceptional customer service
Operate with a high level of Integrity
Superb interpersonal skills

We are looking for a passionate individual with exceptional customer service skills. We are willing to train the right person with the right attitude.

The Benefits

Onsite free parking
Be a part of a
multinational company, where you have access to a network of opportunities across locations and brands.
A
Learning & Development program called
Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where
over 150 training courses are on offer Ranging from computer training, finance and admin, sales to communication skills.
Under Learning Together, we have networking groups such as our
Fearless Female Forum to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our
Sales and Service Development program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
A top of the line
Employee Assistance Program with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
Lastly, extensive
employee benefits that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

Paceway Mitsubishi is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you

Eagers Automotive - Moving together.