Electrical Service Technician - Clayton, Australia - people2people
Description
Consistent hours, opportunity to get off the tools but still utilise technical knowledge - no more call outs or overtime- Monday to Friday 8am
- 4:30pm
- Excellent product discounts
- Up tp $73,000+ Super
THE COMPANY:
This is a global, market-leading company who have a long history in creating innovative products for recreational vehicles, boating, heating, cooling and refridgeration.
THE ROLE:
This opportunity is based at their Clayton service centre and is great opportunity for someone ready to jump off the tools and seeking consistent full-time hours
- Monday to Friday 8am
- 4:30pm
Duties will include.
- Identifying and advising customers on bestpractice technical resolution/fixes through consultation with onsite service team and product manuals
- Identifying, communicating, and implementing process and or product improvements
- Documenting all communication through ticketing app ZenDesk (training to be provided)
ABOUT YOU
To be successful in this position, you will have:
- Previous experience working in technical trade such as refrigeration, HVAC, Air Conditioning, Heating or Electrician in a customer-facing capacity.
- Strong communication and interpersonal skills, you can tailor your communication style between someone who is skilled in this area and someone who is not
- Ability to accurately diagnose problems over the phone, read manuals and provide solutions to customers.
- Looking to get "off the tools" and transition into a more corporate environment, no more calls outs and overtime.
- Full Time Availability, Monday
- Friday.
WHAT'S IN IT FOR YOU?
You will be rewarded with:
- Fantastic lifestyleorientated culture with a tightknit team.
- Indepth training to ensure success
- Office, Service Centre and Distribution Centre on site, close to home Clayton location
- Excellent product discounts
- Great social activities, lunch provided once a month
- Career growth and progression opportunities with a growing, global brand.
- Consistent hours, opportunity to get off the tools but still utilise technical knowledge.
Any further questions can be directed to
Hope Durham, Recruitment Consultant - Supply Chain, Logistics and Operations Support at people2people on
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