Strata Assistant Manager - Northern Beaches Council, Australia - Precise Property

Description

Our company, Precise Property, is a boutique property specialist. We currently have 4 offices based in the Northern Beaches, Central Coast, Port Stephens and Byron Bay.

Working across Strata Management, Facilities Management, Commercial Sales, Leasing and Property Management; our dynamicteam workin a fast paced, caring, collaborative, team environment where the emphasis is placed on providing a promptandefficient service to our valuable clients.

By working at Precise you become part of a fun-loving, down to earth & hard-working team. We promote from within, offering staff support with room to grow and move into the different facets of our expanding property business.

Current Positions AvailableGiven the recent growth that Precise Property is experiencing,
we have some exciting new positions available.Strata Manager Position - Brookvale, Northern Beaches

About the Role
Strata Manager – Brookvale, Northern Beaches

We are looking for a full-time Strata Manager to join our growing business. If you value great service and in turn deliver great service and you enjoy a great team culture, then Precise Property is for you

Precise Property is a well-established integrated property services business with our main office on the Northern Beaches of Sydney. Precise Property offers a range of property services including Strata Management, Property Management, Facilities Management, Sales and Leasing. We are currently a team of 14 and growing. We are looking for a Strata Manager or potentially a Strata Assistant / Support person who is ready to take the next step and become a Strata Manager.

We are heavily focused on exceptional service. Our number of managed strata lots per manager is far lower than our competitors and each Strata Manager is fully supported with a strata support team and dedicated assistant. Our culture is based on hard work and a bit of fun and work-life balance is a top priority for us.

The role involves Monday to Friday work only – no weekends except in cases of emergency.

Your day to day duties will include, but are not limited to:

• Managing a portfolio of buildings
• Building and maintain relationships with owners, contractors, and stakeholders
• Arranging Owners Corporation and Strata Committee meetings, drafting agendas, actioning minutes and, arranging and approving quotes and work orders
• Managing compliance and adherence to By-Laws
• Maintaining and growing your portfolio
• Cross exposure to other managers portfolios

Skill Requirements:

• Strata Management experience with knowledge of current strata legislation
• Exceptional communication skills
• Autonomous worker
• Service focussed
• Strong attention to detail
• Ability to multi-task
• Obsessed with being organised and on top of your workload
• Likes to have a bit of fun and banter in the office

Our offer to you:

• A fantastic team culture, working withina down to earth & hard-working team
• You will have excellent support & will be involved in many layers of growth activities throughout the maturing of our strata business
• A competitive salary package commiserate to your experience

Ideally, you will live on the Northern Beaches of Sydney or short travel distance to our Brookvale office. You cannot have a good work-life balance if you're spending too much time getting to and from work

To apply for this role:

Please email your resume and expression of interest directly to Paul Bakker: .property

Strata Assistant Manager Position - Northern Beaches

About the Role
Strata Assistant Manager – Northern Beaches

We're a fun-loving Property Services business with a large number of properties, buildings (and personalities) under management. We are growing fast and waiting for the right people to join our team, not just anyone. Culture fit and great banter is critical to the success of the individuals and the business.

If you value good service and communication, because you provide the best in service and communication, then we want you to join our team in our Brookvale Office.

This position has been created as a result of the growth of our business and we are looking to welcomesomeone who is energetic andmotivated to provide exceptional administrative support to our stakeholders (Owners Corporations),working directly alongside our Strata Managers.

Do you have great attention to detail and are keen step into the property industry? Maybe you are an existing Assistant Strata Manager looking for a better place to work? Do you have a track record of providing exceptional client service?Either way, Precise Property are able to offer a great opportunity to the right person regardless of industry experience.

With great variety in dealings from one minute to the next, this can be a challenging job, and requires quality traits of an exceptional client service practitioner who is:

• Customer centric
• Practical in their approach when problem solving
• Able to adapt their personality & approach, depending on who you are dealing with
• Resolution focused with the ability to follow through to completion

Precise Property have 4 offices, located in Brookvale – Northern Beaches, Central Coast, Port Stephens and Byron Bay which all work closely together. This gives our clients the benefits associated with a larger size business while keeping it small enough to still have good old fashioned and truly personalised service.

Our teams' diverse experience and offerings includes Strata and Facility Management, Property Development Consulting, Finance, Property Sales, Leasing and Property / Asset Management. Through this, Precise Property has a history of out of the box thinking, providing insightful knowledge and recommendations to our clients.

Precise Property is built on strong relationships. We are driven by our Core Values and stand by our guarantees to our clients.

Enough about us What does the opportunity involve?

We are offering a full-time position Monday to Friday 8.30 – 5.00pm (or as negotiated). There is a possibility that long term you might see interest to evolve your career and make steps to become a Strata Manager or even "find your calling" in one of our other property divisions.

THE ROLE

You will be responsible for deliveringquality services to our clients, as well as any assistance under direction of Strata Managers. This position requires you to demonstrate initiative, follow direction and process, be proactive & anticipate areas where services are needed, as well as maintain a remarkably high standard of communication when liaising with clients.

What's a day in this role involve?

• Working with an experienced team with a strong focus on accuracy, efficiency, and client experience.
• Take incoming and make outgoing phone call relating to the portfolio and as directed by the Strata Managers. You would use your initiative to answer clients queries where able to draw on your knowledge and experience
• Liaise with clients & stakeholders in person at our office or on client sites – Yes, you get to do some field trips with the strata managers
• General office support including arranging of appointments, assistance with meetings, general clerical work – drafting letters, filing, copying, mail, key authorities – you get the idea
• Maintain client data within software programs ensuring its accuracy
• Assist with daily banking functions & reconciliations.
• Preparation and distribution of correspondence as directed, including (but not limited to) emails and letters to clients
• Records maintenance, both hard copy and electronic filing
• Issuing and managing keys signed out by contractors
• Solving issues, providing support and sound advice to clients
• Drafting clear and concise correspondence on a regular basis
• Building rapport across various service industries, liaising with residents, owners, property managers, solicitors, contractors
• Comply with general office policies, procedures, and all legal requirements

To be successful in this role you ideally will be;

• not essential (but will give you a great head start) –2 plus years' clerical or customer service experience
• Excellent phone manner and customer service skills, including being able to liaise clearly and resolve issues promptly
• Proven resilience & the ability to work under pressure
• Strong administrative skills, with a high attention to detail & the ability to multitask
• Understands the importance of providing accurate advice and delivery within set time frames
• Skilled in MS Word, Excel, & Outlook
• Ability to contribute to a progressive company
• Maturity, effective communication skills and a team player
• Willingness to form a basic knowledge of Strata to answer routine queries
• Ideally a Northern Beaches local as we wouldn't want a commute to tarnish your day

You will have;

• The ability to communicate with others and work in a team environment
• Computer and financial reporting literacy
• Ability to multitask and prioritise

Remuneration is negotiable based on skills and experience. To be structured around a base salary and allowances.

By working at Precise you become part of a fun-loving anddown to earth & hard-working team. We promote from within, offering staff the support and room to grow and move into the different facets of our property business.

About the Role
Strata Manager – Erina, Central Coast

We are looking for a full-time Strata Manager to join our growing business. If you value great service and in turn deliver great service and you enjoy a great team culture, then Precise Property is for you

Precise Property is a well-established integrated property services business offering a range of property services including Strata Management, Property Management, Facilities Management, Sales and Leasing. We are currently growing and are looking for a Strata Manager or potentially a Strata Assistant / Support person who is ready to take the next step and become a Strata Manager.

We are heavily focused on exceptional service. Our number of managed strata lots per manager is far lower than our competitors and each Strata Manager is fully supported with a strata support team and dedicated assistant. Our culture is based on hard work and a bit of fun and work-life balance is a top priority for us.

The role involves Monday to Friday work only – no weekends except in cases of emergency.

Your day to day duties will include, but are not limited to:

• Managing a portfolio of buildings
• Building and maintain relationships with owners, contractors, and stakeholders
• Arranging Owners Corporation and Strata Committee meetings, drafting agendas, actioning minutes and, arranging and approving quotes and work orders
• Managing compliance and adherence to By-Laws
• Maintaining and growing your portfolio
• Cross exposure to other managers portfolios

Skill Requirements:

• Strata Management experience with knowledge of current strata legislation
• Exceptional communication skills
• Autonomous worker
• Service focussed
• Strong attention to detail
• Ability to multi-task
• Obsessed with being organised and on top of your workload
• Likes to have a bit of fun and banter in the office

Our offer to you:

• A fantastic team culture, working withina down to earth & hard-working team
• You will have excellent support & will be involved in many layers of growth activities throughout the maturing of our strata business
• A competitive salary package commiserate to your experience

Ideally, you will live locally or short travel distance to our office. You cannot have a good work-life balance if you're spending too much time getting to and from work

To apply for this role:

Please email your resume and expression of interest directly to Paul Bakker: .property

Strata Assistant Manager Position - Erina, Central Coast

About the Role
Strata Assistant Manager – Erina, Central Coast

We're a fun-loving Property Services business with a large number of properties, buildings (and personalities) under management. We are growing fast and waiting for the right people to join our team, not just anyone. Culture fit and great banter is critical to the success of the individuals and the business.

If you value good service and communication, because you provide the best in service and communication, then we want you to join our team in our Central Coast Office.

This position has been created as a result of the growth of our business and we are looking to welcomesomeone who is energetic andmotivated to provide exceptional administrative support to our stakeholders (Owners Corporations),working directly alongside our Strata Managers.

Do you have great attention to detail and are keen step into the property industry? Maybe you are an existing Assistant Strata Manager looking for a better place to work? Do you have a track record of providing exceptional client service?Either way, Precise Property are able to offer a great opportunity to the right person regardless of industry experience.

With great variety in dealings from one minute to the next, this can be a challenging job, and requires quality traits of an exceptional client service practitioner who is:

• Customer centric
• Practical in their approach when problem solving
• Able to adapt their personality & approach, depending on who you are dealing with
• Resolution focused with the ability to follow through to completion

Precise Property have 4 offices, located in the Erina, Northern Beaches, Port Stephens and Byron Bay which all work closely together. This gives our clients the benefits associated with a larger size business while keeping it small enough to still have good old fashioned and truly personalised service.

Our teams' diverse experience and offerings includes Strata and Facility Management, Property Development Consulting, Finance, Property Sales, Leasing and Property / Asset Management. Through this, Precise Property has a history of out of the box thinking, providing insightful knowledge and recommendations to our clients.

Precise Property is built on strong relationships. We are driven by our Core Values and stand by our guarantees to our clients.

Enough about us What does the opportunity involve?

We are offering a full-time position Monday to Friday 8.30 – 5.00pm (or as negotiated). There is a possibility that long term you might see interest to evolve your career and make steps to become a Strata Manager or even "find your calling" in one of our other property divisions.

THE ROLE

You will be responsible for deliveringquality services to our clients, as well as any assistance under direction of Strata Managers. This position requires you to demonstrate initiative, follow direction and process, be proactive & anticipate areas where services are needed, as well as maintain a remarkably high standard of communication when liaising with clients.

What's a day in this role involve?

• Working with an experienced team with a strong focus on accuracy, efficiency, and client experience.
• Take incoming and make outgoing phone call relating to the portfolio and as directed by the Strata Managers. You would use your initiative to answer clients queries where able to draw on your knowledge and experience
• Liaise with clients & stakeholders in person at our office or on client sites – Yes, you get to do some field trips with the strata managers
• General office support including arranging of appointments, assistance with meetings, general clerical work – drafting letters, filing, copying, mail, key authorities – you get the idea
• Maintain client data within software programs ensuring its accuracy
• Assist with daily banking functions & reconciliations.
• Preparation and distribution of correspondence as directed, including (but not limited to) emails and letters to clients
• Records maintenance, both hard copy and electronic filing
• Issuing and managing keys signed out by contractors
• Solving issues, providing support and sound advice to clients
• Drafting clear and concise correspondence on a regular basis
• Building rapport across various service industries, liaising with residents, owners, property managers, solicitors, contractors
• Comply with general office policies, procedures, and all legal requirements

To be successful in this role you ideally will be;

• not essential (but will give you a great head start) –2 plus years' clerical or customer service experience
• Excellent phone manner and customer service skills, including being able to liaise clearly and resolve issues promptly
• Proven resilience & the ability to work under pressure
• Strong administrative skills, with a high attention to detail & the ability to multitask
• Understands the importance of providing accurate advice and delivery within set time frames
• Skilled in MS Word, Excel, & Outlook
• Ability to contribute to a progressive company
• Maturity, effective communication skills and a team player
• Willingness to form a basic knowledge of Strata to answer routine queries
• Ideally a Central Coast local as we wouldn't want a commute to tarnish your day

You will have;

• The ability to communicate with others and work in a team environment
• Computer and financial reporting literacy
• Ability to multitask and prioritise

Remuneration is negotiable based on skills and experience. To be structured around a base salary and allowances.

By working at Precise you become part of a fun-loving anddown to earth & hard-working team. We promote from within, offering staff the support and room to grow and move into the different facets of our property business.