Reception Supervisor - Kings Park, Australia - Next Gen Health & Lifestyle Clubs
Description
Come and join the team at Next Gen Health & Lifestyle Clubs.Why?
- We offer a spectacular club environment;
- You will work for an organization with a team orientated culture;
- We offer flexible working hours;
- Club membership;
- Career Development.
Are you passionate about
Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 Star quality club and enjoy working in a supportive, dynamic and fun environment?
About the Role
In this role you will be responsible for leading the Reception Team; workforce planning to meet and exceed service levels; create systems and processes to ensure consistency; training and on-boarding of new Team Members, and promoting a culture of high quality service and employee engagement.
The hours for this role will vary across Monday-Sunday and we do have the ability to be flexible and support each other given that the Team is made up of both permanent and casual employees.
Your Experience
- A minimum of 12 months experience in a similar role;
- Experience in leading a team including workforce planning and rostering;
- Having a courteous and friendly manner;
- Exceptional personal presentation;
- Highly developed customer relations skills;
- The ability to work autonomously and in a team environment;
- The ability to build rapport with members and internal staff; and
- A calm and friendly disposition, while working under pressure.
- Exceptional customer service and interpersonal skills
- Demonstrated commitment and ability to work as part of a dynamic team
- First Aid Certificate desirable
APPLY today to become a Next Gen Team Member
Please note:
- Flexible hours and days are required for this role
- Proof of right to work in Australia documentation will be required to be presented at the first interview
- Working with Children Clearance (WWCC) is required to work at Next Gen
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