Receptionist - Sydney, Australia - SKUTOPIA

SKUTOPIA
SKUTOPIA
Verified Company
Sydney, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

About us:

SKUTOPIA is a fast-growing Australian startup on a mission to decarbonise and democratise logistics. We're building an innovative ecosystem that powers the booming eCommerce industry.

SKUTOPIA is a cloud-based Software as a Service (SaaS) & Robotics as a Service (RaaS) solution provider allowing eCommerce businesses to manage orders across multiple storefronts, as well as inventory, shipping and warehousing all in one platform.

We provide highly robotised 3PL services, utilising our proprietary software and AI technology for fast delivery, quality control and accuracy.


Workit


Workit is a product of SKUTOPIA, a purposefully designed co-working hub for eCommerce businesses requiring office space, showrooms, storage, meeting rooms, event spaces, onsite photography, video and podcast studios We are an inclusive environment here at Workit Spaces - our diversity is absolutely our strength.


About the Role


We are seeking a dynamic and creative individual to join our Workit Community team as a Community Associate (Receptionist & Content Creator) for our vibrant co-working space.

The Community team is the heart and soul of our business with the mission to provide the best environment and customer service to our members and to create a unique community of like-minded people.

This is a full-time position based in our Bourke Road, Alexandria Hub.


Responsibilities

Reception Duties:


  • Greet and assist visitors, members, and guests with a friendly and professional demeanor.
  • Redirect parcels and courier deliveries
  • Manage meeting room bookings and assist with event coordination as needed.
  • Maintain a tidy and welcoming reception area.
  • Ensure quality and standards and upkeep expectations

Customer Service:


  • Provide personalized assistance to members, addressing their needs and inquiries effectively.
  • Act as a liaison between members and management, ensuring a smooth and positive experience.

Content Creation:


  • Create engaging visual content, such as videos, reels and photos highlighting the benefits and unique features of our space.
  • Collaborate with team members and members to gather stories, testimonials, and photos that showcase the community and its achievements.
  • Capture photos and videos of our Community Events to share on social media by the Marketing team.

About you
To be successful in this role, we think you will need:

  • Proven experience in a customer service or receptionist role, preferably in a hospitality or co-working environment.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse audiences.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Creativity and proficiency in content creation, including writing, graphic design, and multimedia production.
  • Proficiency in social media platforms, content management systems, and basic graphic design tools.
  • Ability to work independently as well as collaboratively in a fastpaced environment.
  • A positive attitude, proactive mindset, and willingness to go above and beyond to meet the needs of our members and enhance their experience.

Why Workit?
Come be yourself at Workit. We're on a mission to accelerate sustainable eCommerce and redefine workplaces.

  • Our team is supportive, welcoming and focused on innovation: we don't wait for a solution to arise, we create it. At Workit, you'll have the opportunity to work on interesting & challenging problems across a microcosm of the Australian economy.
  • It's dynamic, fastpaced and yet we make time for each other. Our team is fun, inclusive and respectful. We value life skills and a cando attitude.
  • Remuneration is competitive with the opportunity for bonuses based on team performance.
  • And in this role, you can have a real impact on how Australian businesses start and succeed.
When you join us, you'll be an important pillar of a rapidly growing startup.

From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team.

With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We are an equal opportunity employer and proudly welcome people from all diverse backgrounds.

When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.


What's next?
**Still on the fence?

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