Customer Service Representative - Rydalmere, Australia - Astrum Recruitment
Description
Great opportunity to join a team thriving in the security industry-
Rydalmere Location | Parking on site:
Great Hourly rate
As a
monitoring Representative, you will play a pivotal role in maintaining a safe environment while delivering exceptional customer service.
- Providing a high level of security and customer service.
- Monitoring assigned premises and controlling access.
- Responding to emergencies, alarm events, and calls for assistance, offering necessary support.
- Assessing and addressing situations of risk promptly.
- Conducting access control procedures.
- Compiling incident reports and maintaining accurate data logs.
Rostered Hours_
38 hours per week, Monday to Friday
-
Employee Benefits_
- Security Services Industry Award rates reviewed annually
- Employee rewards and commendations
- Great opportunities for advancement and professional development
Requirements:
- Availability for afternoon shifts.
- Strong verbal and written communication skills.
- Ability to collaborate effectively within a team.
Location:
Rydalmere
About our client
They are a successful, progressive company who provide premium security and monitoring services nationally across various industries including retail, major events, prestige corporate sites, aviation and much more.
Guided by core Company values of reliability, integrity and results and we provide stability, growth, and development opportunities to our valued employees.
Salary:
$ $36.00 per hour
Expected hours: 38 per week
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Penalty rates
Experience:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location:
In person
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