- Catering and Dining Services: Manage the Catering department via overseeing the provision of meals and dietary services to ensure that residents receive nutritious and balanced meals according to their dietary requirements and preferences.
- Environmental Management: Oversee a team of Cleaners and Laundry Attendants ensuring cleaning and laundry services are hygienic, clean and exceeding resident expectations.
- Maintenance Management: Oversee the Maintenance department ensuring requests are prioritised and repairs meet and exceed resident expectations.
- Service Providers Management: Manage external contractors ensuring legislative and contractual requirements are met.
- Extra Services Management: Ensure extra services meets Arcare's offerings, resident and family expectations and contractual obligations.
- Budget and Resource Management: Developing and managing budgets for your remit, ensuring cost-effectiveness and resource allocation.
- Staff Management: Supervising and leading non-clinical staff, ensuring proper training, performance evaluation and staff development.
- Ability to manage and lead teams.
- Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices, and emerging trends.
- Excellent verbal and written communication skills
- Strong problem-solving skills.
- Experience managing staff in Aged Care or a similar industry.
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General Services Manager - Essendon, Australia - Arcare Aged Care
Description
About the Role
This is an excellent opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.
The General Services Manager is a critical leadership position responsible for overseeing various non-clinical aspects including Catering, Cleaning, Laundry and Maintenance. The role contributes to the overall quality of life and well-being of the resident and support the smooth operation of the Residence.
Your primary functions will be:
Skills & Experience
