Client Administrative Officer - Newcastle, Australia - Sharp & Carter

Sharp & Carter
Sharp & Carter
Verified Company
Newcastle, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Description
Immediate Start - Meaningful Industry

  • Attractive Salary and On-Site Parking
  • Greater Newcastle Area

The Company

Our client is a large not for profit company based in Greater Newcastle area who focuses on supporting individuals, families, and communities across Australia.

They are seeking an experienced Customer Service, Administrator and/or Finance Administrator to join the team on short notice.


On a day to day basis, you will be responsible for:

  • Manage client accounts and maintain accurate records of payments and transactions
  • Reconcile inhouse customer/client records against that summited to government.
  • Monitor and follow up on outstanding claims.
  • Conduct investigative calls in an ethical manner.
  • Coordinate with internal departments to resolve client queries and disputes.
  • Manage and implement payment plans.
  • Prepare reports on debtor status and assist in developing strategies to minimize outstanding debts
  • Provide administrative support to the debtor management team as required

Requirements:


  • Previous experience in customer service, finance and /or administration
  • Experience within the NFP industry will be highly regarded
  • Confident with excel
  • Clear communication skills and the ability to empathetically manage clients.
  • Outgoing and hardworking attitude, plenty of potential for career progression down the line.

Benefits:


  • Flexible start and finish times
  • Parking on site
  • Work for a meaningful company
  • Fantastic working culture, highly supportive team
**How to apply

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