Customer Service Officer - Joondalup, Australia - City of Joondalup

City of Joondalup

Verified Company

Joondalup, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Salary:
$65,978.64 pro-rata (25 hours per week)

Plus up to 14.5% superannuation (conditions apply)

Ref No: 23-141

Are you an energetic and team focused person, with excellent communication skills? Join the customer service team at Craigie Leisure Centre You will be responsible for responding to customer enquiries, feedback and requests in a professional and friendly manner, promoting programs and services to increase utilisation and providing administrative support.

The successful applicant will have high level communication skills, experience in delivering a high and accurate level of customer service face to face and via phone in a fast paced environment and will be able to undertake administration tasks effectively and efficiently.

Applicants will need to be available for a set work pattern across a range of hours including mornings, evenings and weekends between 4.45am - 9.15pm.

Your covering letter will need to address the following key criteria:

Experience working with customers in leisure, recreation or allied health fields in face to face environments and over the phone.
Experience in using point of sale systems and promoting products and services.

If you are interested, we would like to hear from you.

Further information can be obtained by calling
Bernice Lehman, Customer Experience Supervisor on
.**To apply, please click on the "Apply" button above, and submit your resume and a covering letter addressing the above criteria.

Applications close on
Monday 4 December 2023.

_ All employees and prospective employees of the City of Joondalup are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed._

JAMES PEARSON

Chief Executive Officer