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    Senior Fraud Manager - Sydney, Australia - Hsbc

    Hsbc
    Hsbc Sydney, Australia

    1 week ago

    Default job background
    Full time
    Description
    Some career choices have more impact than others.
    At HSBC we exist with the purpose of Opening up a World of Opportunity.

    We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.

    We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

    As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits.

    These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

    The Fraud Management Team sits within the boarder Retail Product Team contributing towards the protection of Wealth and Personal Banking (WPB) Personal, Premier and Private Banking customers from fraud and scams.

    The Fraud Management Team plays key role in designing and co-ordinating WPB's fraud prevention, detection and response capabilities.

    In this role, you will provide key support to the Head of Fraud Management, working on ad hoc initiatives across scam, fraud and mule disruption, fraud technology design and deployment, fraud analytics, industry liaison, along with the provision of fraud advice and Subject Matter Expertise (SME) knowledge across the business to a variety of internal stakeholders.

    You will work closely alongside other retail product and payment teams to ensure strategies are developed in a coordinated manner and are in place to protect the bank and our customers.


    Your main responsibilities will include:
    Work autonomously to ideate, test and deploy disruptive measures and controls to mitigate the risk of fraud and scams

    Prepare and present reporting in various governance forums and contribute to the reporting and management of the response to new and existing risk issues relating to Fraud.

    Assist in the detection of, escalation and disruption of brand abuse and phishing matters.
    Industry liaison across banks, law enforcement, telecommunications providers and other industry partners.
    Provision of high-level fraud and scam SME advice to stakeholders of all levels across the organisation

    #J-18808-Ljbffr
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