IT Performance Manager - Sydney, Australia - Co Talent IT Recruitment Pty Ltd
Description
Comprehensive health and wellness benefits- Competitive compensation package
- Collaborative team environment focused on delivering results
About the Company:
Our company is a
leading global player in the global investment banking industry. They hold their own banking licence and have significant market shares in financial markets across the globe, holding top spots on numerous exchanges in every region.
Job Features and Benefits:
- Join a
dynamic and ambitious team that strives to provide the best integrated service package for our professional business clients
- Work for a reliable partner with efficient operations and a sound risk framework.
Make an impact on our mission to make clients globally competitive.
The Crew:
Our team culture i
s collaborative, diverse, and inclusive. We believe in working together to achieve our goals and delivering results
. We value open communication and respect for each other's ideas and opinions.
The Gig:
As the
IT Performance Manager, you will be responsible for
measuring, reporting, and analysing the performance and control level of our IT services, in line with the
agreed service levels and within the internal and external boundaries.
You will
advise on structural improvements to enhance maturity and performance and support IT managers and employees with the implementation of the improvements advised.
Day-to-day focuses include ITIL-based service management processes such as incident, problem, and change management.
About You:
You have proven
experience in IT performance management and knowledge of business processes and the IT Software Development Life Cycle (SDLC). You have knowledge of external regulations and internal policies related to IT controls and conformance to IT processes.
You are an excellent communicator with strong analytical and problem-solving skills.
If this sounds like you please send your
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