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Settlement Officer - Sydney, Australia - Veritas Recruitment

Veritas Recruitment

Verified Company

Sydney, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Global organisation with career growth opportunities

Fantastic offices

A fantastic team awaits with a global brand at the top of its game, career opportunities ahead we have full time and part time roles available

Set the standard in go to communication with our customers
Offer tailored solutions to remedy problems
Action all customer requests and ensure their concerns are addressed and requested documents are provided
Liaise with dealers and customers as required to resolve issues or obtain necessary information
Assist with ad hoc duties as requested including, flat cancellations, novation agreements, dealer and regional manager requests.
Assist with preparation and distribution of all required reports ensuring trends are monitored and reported regularly

Tasks and duties

Checking loan documents and certifications.
Preparing funding to ensure details are accurate to enable successful settlement.
Ensuring loan documents are correct and accurate.
Meeting team targets for the timely completion of settlements.
Liaising with internal and external customers to negotiate the resolution of settlement and compliance issues.
Performing general administrative tasks.
Following up on any missing documents and information required to settle.

Education/Training/Experience

Experience in a similar field welcomed
Excellent written and verbal communication skills and experience servicing customers via Telephone, E-Mail, and written correspondence
Strong attention to detail and time management skills
Process driven
Ability to work in a team environment

Full time, Part time and flexible hours available

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Corporate Receptionist