- Minimum of 5-7 years of experience in a service management role
- Exceptional leadership skills with the ability to influence and lead change.
- Excellent problem solving, people management, communication, and interpersonal skills (written and verbal)
- Ability to resolve customer disputes effectively.
- Experience & aptitude for diagnostics & fault finding is essential.
- Able to work as a Team with all Departments.
- Understand and promote installation Codes of Good Practice
- High level of customer service awareness
- Strong budget management and financial analysis skills
- Experience with data analysis and reporting
-
Field Services Manager Full-time
Found in: Talent AU C2 - 5 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New ...
-
Trade Marketing Manager Full-time
Found in: Talent AU C2 - 5 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · At Temperzone, we're passionate about creating comfortable and sustainable spaces. As a leading provider of climate control solutions, we design, manufacture, and distribute innovative air conditioning systems across Australia, NZ and Southeast Asia. We're t ...
-
Internal Sales Full-time
Found in: Talent AU C2 - 5 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New ...
-
Warehouse Operator Full-time
Found in: Talent AU C2 - 2 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New ...
-
Administrator / Receptionist Full-time
Found in: Talent AU C2 - 3 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China and the exclusive distributor of Hitachi Cooling & Heating products in Australiasia. We have evolved t ...
-
Spare Parts Administrator Full-time
Found in: Talent AU C2 - 5 days ago
Temperzone Australia Blacktown, Australia Full timeCompany Description · Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New ...
-
Full-time Sales Consultant
Found in: Talent AU C2 - 5 days ago
Miller Leith Castle Hill, Australia Full timeThe Company · In an exclusive partnership with our client, a distinguished Australian furniture retailer renowned for its commitment to excellence and timeless design. Recognised for exclusive collection of distinctive furniture pieces sourced from around the globe, with beautifu ...
-
Full Time
Found in: Talent AU C2 - 5 days ago
Seven Animal Health Sydney, Australia Full time, Part time2 x Veterinarians – Inner West Sydney, NSW – 1 x Full-time; and 1 x Part-time position · This family owned, gold standard practice, nestled in the Inner Western suburbs of Sydney are looking for two experienced Veterinarians to join their welcoming, passionate and nurturing team ...
-
Teaching Full time/Part Time Position: Commencing Term 2
Found in: Talent AU C2 - 5 days ago
Catholic Education Diocese of Parramatta Kellyville, Australia Full time, Part timeTeaching Full time/Part Time Position: Commencing Term 2 - Concluding End of Term 4, 2024 · Our Lady of The Rosary Primary School in Kellyville is looking for a skilled, contemporary and passionate Primary K-6 Teacher to be part of our school community and enrich the lives of our ...
-
Assistant Manager Full Time
Found in: Talent AU C2 - 3 days ago
Hungry Jacks Wiley Park, Australia Full timeWith on-the-job training and development, successful candidates will need to be Guest-obsessed; have a passion for People, and great food, know what good service looks like, and have a passion for success · As a member of the Hungry Jack's Restaurant Leadership Team you will be m ...
-
Manager - Full Time Position
Found in: JobGet AU C2 - 4 days ago
Altman Solon Australia Sydney, Australia Full timeAltman Solon is a 500-person strategy consulting group that focuses exclusively on the telecommunications, media and technology (TMT) related sectors. As the largest global TMT strategy firm, we assist clients in fast, high-impact, confident decision making. We enable clients to ...
-
Warehouse Manager Full-time
Found in: Talent AU C2 - 5 days ago
PACT group Minto, Australia Full timeCompany Description · Our VPS Minto site manufactures reusable plastic crates, folding crates, bulk bins, totes and pallets, our solutions enable our clients to transition to a more sustainable solution. · With decades of manufacturing expertise, our existing range of products ca ...
-
Account Manager Full-time
Found in: Talent AU C2 - 19 hours ago
Starcom Pyrmont, Australia Full timeJob Description · Starcom – Account Manager · You will be joining a talented and well recognised agency with credentials: · 1x Adnews Media Trading Team · 1x win & 10+ nominations (eg. 30 under 30, women in media, next of the best) · 26x Trade & PR Content · 2x B&T - Top 10 Recog ...
-
Manufacturing Manager Full-time
Found in: Talent AU C2 - 3 days ago
PACT group Sydney, Australia Full timeJob Description · Our Pact Packaging division is pioneering a whole of product lifecycle approach to sustainable packaging solutions. · Partnering with global brands to local producers, we integrate supply chain efficiencies and sustainable practices into everything we design an ...
-
Full Time Shop Assistant
Found in: Talent AU C2 - 5 days ago
Harris Farm Markets Pennant Hills, Australia Full timeLooking for a full-time job? Want to work for the market leader in delivering fresh food in NSW? Then look no further as this opportunity might be for you · People are the driving force behind our successful business. That is why we are focused on finding bubbly, outgoing, hardwo ...
-
Carer Practice Manager. Full-time
Found in: Talent AU C2 - 3 days ago
Life Without Barriers Rosedale, Australia Full timeWork for one of Australia's largest social purpose organisations · Competitive base salary + $17,500 vehicle allowance + 11% super · 12-month secondment · Monthly rostered day off · About the Organisation · Every day, Life Without Barriers provides support and care to child ...
-
Secondary HSIE Teacher Full Time Temporary
Found in: Talent AU C2 - 5 days ago
Catholic Schools Parramatta Diocese Castle Hill, Australia Full timeGilroy Catholic College, Castle Hill is looking for a skilled, contemporary and passionate HSIE Teacher to teach Years 7-12, to be part of our school community and enrich the lives of our students. · Our teachers are highly skilled and passionate about providing the best learnin ...
-
Music /Entertainment Teacher - Permanent / Full time
Found in: Talent AU C2 - 5 days ago
Catholic Schools Parramatta Diocese Hassall Grove, Australia Full timeThe Catholic Education Diocese of Parramatta is looking for a skilled, contemporary and passionate Music Teacher to be part of our school community and enrich the lives of our students. · Teachers within the Diocese are responsible to the Principal and shares in the learning and ...
-
Veterinarian Full time Curtin Veterinary Clinic RR-5778
Found in: Talent AU C2 - 19 hours ago
VetPartners Curtin, Australia Full timeDescription · Embark on an Exciting Journey with Curtin Vet Clinic Join Our Pawsome Team Are you ready to take the lead in your veterinary career? Curtin Vet Clinic is on the lookout for a passionate Veterinarian to join our fantastic team of animal enthusiasts Why Curtin Vet ...
-
Temporary Full-time Secondary PDHPE Teacher
Found in: Talent AU C2 - 5 days ago
Catholic Schools Parramatta Diocese Merrylands, Australia Full timeThe Catholic Schools Parramatta Dioceseis looking for a skilled, contemporary and passionate Secondary Teacher to be part of our school community and enrich the lives of our students. · Key focus areas · The Secondary Teacher will fit the following criteria: · Ability to teach Ye ...
Group Service Manager Full-time - Blacktown, Australia - Temperzone Australia
Description
Company Description
Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing practices, innovative design, customer service, and technology for quality delivery.
Job Description
Shape the customer experience and drive business success by managing all after sales services across ANZ. Your responsibilities will span across operational, administrative, parts sales, and technical aspects, demanding a blend of leadership, problem-solving, and customer service expertise. You will be responsible for building strong relationships with major clients, delivering exceptional service, and contributing to the overall success of the business. Your focus will be on developing and implementing a group strategy approach to all aspects of after sales service whilst delivering improvement in the customer experience and a reduction in after sale service costs.
Qualifications
Relevant tertiary qualification (business, management etc.) or equivalent management experience.
Proficiency in Microsoft Office Suite and other relevant software Qualification - implementing and managing process improvements
Additional Information
If you are a team player with great work ethic that shows drive and initiative along with attention to detail, you will be rewarded with excellent working conditions, a supportive management team, ongoing training, development, and exciting career growth opportunities. We offer a highly competitive remuneration package.
At Temperzone we believe that our people are our strength so it's important to us to have the right people in the right roles to move us into the future. Temperzone is an equal opportunity employer wishing to increase our philosophy of the customer experience. Work in an environment that values diversity, flexibility and where everyone belongs.
The successful candidate will be required to undergo a pre-employment medical and complete a national police check. Please note that only people with the right work in Australia need apply for this position.
