General Manager Campbelltown - Bupa

Bupa

Verified Company

Campbelltown, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the Role
As a General Manager you will embrace and share our values of being Brave, Caring and Responsible.

As a passionate, empathetic, and nurturing leader; you will lead our care home and the team to achieve its care, safety, financial, operational, customer and people objectives.

You will be provided with a strong support structure, including highly experienced and supportive operational and clinical management teams. You will be rewarded with a competitive salary package and management bonuses.

Play a pivotal part in driving our purpose to help people live longer, healthier, happier lives and making a better world.

About the Care Home
Bupa Campbelltown is a delightful care home located in a quiet residential suburb near the Adelaide foothills.

We're proud that our care homes strong commitment to a happy, quality Home is reflected in our most recent independently verified team engagement score of 80+, which is considered world class against global benchmarks.

Benefits

Range of discounts on Bupa products
Healthcare, Optical, Dental

- 'People First' wellness program that can be accessed by all employees.

Bupa Online Leadership Development, available on demand.
Clinical learning opportunities and more, through online and face to face training.
Internal transfers across our care homes.
Employee Networks for you to get involved in an area you are passionate about, have your voice heard and be you at Bupa.

Duties

Create a positive and engaged culture in the Care Home for all employees to thrive in.
Provide strong leadership to your Care Home employees, leading with Bupa's Values to ensure your team is supported to perform at their best
Support your leaders to have frequent team and individual performance and development conversations, to help employees be successful in their roles
Ensure a personfirst approach is taken at the Care Home to support our residents and their families, enabling and respecting residents to make informed decisions about their care
Ensure Aged Care Standards are embedded within the Home.
Diagnose and solve business problems, drawing on your key business insights to develop and execute appropriate interventions at pace
Deliver the required commercial outcomes

Skills & Experience

Experience leading a customercentric culture in a B2C business, focused on enhancing customer engagement, experience and acting on customer feedback.
Leadership roles in highly regulated sectors with strong performance standards, risk and capital management, and sense of purpose / brand identity (profits reinvested in the business for customers).
Has developed or driven continuous improvement efforts in large organisational settings.
Experience leading others through highpressure situations or adversity.
Solid commercial understanding of budgets, resource management and key levers for profitability to allow for better care outcomes and reinvestment opportunities.
Considers differences in stakeholder perspectives to reach optimal solutions and ensure organisational responsiveness to stakeholders.
A track record of maintaining service delivery and customer satisfaction within health or other service industry, in accordance with strict regulations and standards.

Culture
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

How to Apply
Bupa Villages and Aged Care is a NDIS approved provider.

As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check.

This is part of compliance and needs to be completed prior to commencement.