Customer Service Officer - Parramatta, Australia - Uniting

Uniting

Verified Company

Parramatta, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

As an organisation, Uniting celebrates our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity._
We are _
_bold, imaginative, respectful__ and _
_compassionate._

About the role:

This full time permanent role is responsible for the delivery of exceptional customer service, through identifying and meeting our internal and external customer's needs via phone call and digital means.

Based in Parramatta, you will be assisting internal and external customers by providing additional knowledge, guidance or escalation for HR, Payroll and Finance enquiries.

Responsibilities and about you:

Provide exemplary customer service by being responsive and take ownership to ensure customer followup
Be a fast learner who can hit the ground running
Provide key information about our policies and procedures
Record information accurately and in a timely manner in the designated electronic system(s)
Superb communication skills

Further to this we offer:

Working from our modern Parramatta CBD office
Close to train station and bus station
Some flexibility with start and finish times
Lets make something work
Chance to play a key support role for our valued staff
Competitive NFP salary packaging options additional tax free dollars
Work within an organisation that has a positive impact on our clients
Join a highly collaborative and supportive friendly team

For a comprehensive overview of this role please click on the link below to view the position description.

POSITION DESCRIPTION Customer Service

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID19. We require all employees to be fully vaccinated against COVID19 as a condition of employment._