Senior Administrator - Shailer Park, Australia - NAPA Centre

NAPA Centre Shailer Park, Australia

4 days ago

Full time

Description

At NAPA Centre, we offer world renown paediatric therapy services that embrace each child's differences, working with them to overcome their unique challenges. Our allied health professionals develop individualised intensive therapy programs, combining our wide range of speech, physical, occupational and other innovative, patented therapies.

Before applying, we encourage you to visit our website and learn more about our services, values and culture.

The duties of the role will include (but not be limited to):

Ensuring the Administration team are effectively greeting all customers & visitors to the clinic, creating a great first impression.
Administration of the therapists' appointment schedules through the online medical system. Work in conjunction with the National Administration Manager and Brisbane Clinic Manager ensuring that proper balance exists between the intensive and weekly schedules.
Ensuring the administration team are managing daily and intensive therapy appointments and these are checked in and invoiced.
Monitoring and reordering of office, cleaning and kitchen supplies.
Full understanding of the different forms of payment available, taking payments for services and applying in an accurate manner across all platforms.
Ensure outstanding levels of debt are managed proactively and minimised at all times. Take timely and appropriate actions to reconcile patient accounts and resolve/escalate outstanding issues.
Ensuring all records and files are kept accurate and up to date and that they are filed and handled in a professional manner, maintaining client and staff privacy.
A friendly, outgoing person with the ability to develop positive relationships with our customers as well as our team.
A proactive person with a high level of administration and organisational skills
The ability to create a safe, professional, and supportive environment where clients, families and colleagues feel welcome, hopeful and empowered to succeed.
The ability to communicate confidently and effectively with all different types of people.
Superior time management skills and the ability to prioritise competing deadlines and lead a small administration team.
Previous administration experience (medical reception desirable).
The ability to work independently unsupervised and as part of a team.
A Working with Children Check WWCC (or willingness to obtain)
A NDIS Worker Check (or willingness to obtain)

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