Plumbing Maintenance Supervisor - Wyong, Australia - O'Brien Plumbing
Description
Are you looking for a change?
You might be a leading hand who wants to step up to management or a small business owner wanting to get away from the challenges of business ownership.
If this sounds like you, then please give us a call
About the Company
O'Brien Plumbing Wyong is expanding, we have a very strong client base with a reputation for excellence in all that we do.
We are a proud local family run business made up of quality-focused trade service professionals in the plumbing industry.
In addition to the wealth of experience and knowledge within our teams, we are a registered member of the Master Plumbers Association.
This is a fantastic opportunity for a highly motivated, dynamic, qualified plumber to join our team as the
Maintenance Supervisor.
You will bring a positive attitude, be warm and friendly with excellent technical skills, great communication and an autonomous nature with the desire to own the role.
You will be joining a fast paced team environment in aLeadership position that includes a variety of responsibilities
The successful applicant will be a person that possesses the following skills and attributes:
- Ensure all site staff are enabled to provide an "Incomparable Experience" to all customers
- Lead and inspire all staff to create a positive team based culture that is results focused and driven towards success.
- Ensure Service technicians are:
- Being developed into high performing trades people
- Focused on job quality and consistency
- Receiving open, honest and regular feedback about their performance
- Identify and act on training needs to improve safety, productivity and profitability
- Proactively follow up and seek leads from various sources for new client acquisition
- Provide timely quotations to existing and new customers, and converting opportunities into jobs
- Monitor budgets and costs on service jobs
- Ensure that all executed jobs align to our mission statement, vision, and values
- Participate actively in weekly management meeting and execute tactical and operational plans assigned
- Clearly communicate service department goals and KPIs to relevant staff
To be successful in this role you must have the following skills and attributes:
- Outstanding plumbing skills and job / product knowledge
- Minimum of 5 years plumbing industry experience
- Previous experience as a supervisor (trade business prefered)
- Completed certificate 4 including "backflow & TMV courses
- Clear criminal history (inline with specific customer requirements)
- Drivers licence
- C class or above
- Proven ability to be organised and complete tasks on time
- Enjoy providing excellent customer service
- Be a problem solver with the ability to think on your feet to resolve issues quickly
- Be able to manage multiple jobs at the same time
- Competent using all mainstream IT operating systems, including cloud based software systems (training will be provided for our specific operating systems)
- Have a warm and friendly personality
As an employee of O'Brien Plumbing Wyong you will enjoy the many benefits that working for an industry leading and reputable organisation offers.
If you are a self-starter, highly motivated and energetic individual with strong work ethics, looking for a challenge and to make their mark on the growth of a successful award winning company, then we would like to hear from you.
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