Service Designer - Canberra, Australia - Effective People

Effective People

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

20th March, 2023:

Service Designer

Ability to obtain Baseline

Initial 3 months to June 2023

$100 - $130 per hour inc super

Canberra CBD

ID:

Closes: 28/03/2023

_WHY CHOOSE EFFECTIVE PEOPLE?_
- _WE PAY FORTNIGHTLY WITH IN-HOUSE PAYROLL_
- _SALARY PACKAGING & BANK YOUR HOURS_
- _NOVATED LEASING, CORPORATE DISCOUNTS & SECURITY CLEARANCE SPONSORSHIP_

Are you a passionate and experienced Service Designer who thrives on solving complex problems and delivering outstanding service experiences? Do you have a track record of designing services that meet the needs of clients and customers while also driving business results?

ABOUT THE JOB:

The Service Designer will work in a multidisciplinary team with business analysts, architects and business representatives, analysing the business by balancing user and business perspectives for the Program.

This work is critical to the overall success of the Program.

Deliver and design appropriate service design artefacts and communication material as required
Plan and document user interviews, eliciting both high level and detailed business problems and analysing root causes
Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels

THE SUCCESFUL CANDIDATE WILL HAVE:

Two plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research
Proven ability to plan, facilitate and document user interviews to elicit highlevel and detailed business problems and analysing root causes
Demonstrated experience in the development and implementation of strategic service design
Experience in taking the viewpoint of the user and analysing and improving a user's experience or user's journey when interacting with services

_Interested? Call Alex or Effective People on to find out more about this fantastic opportunity_
SCR-alex-nichols