Medical Receptionist - Hawthorn, Australia - Capital Radiology

Capital Radiology

Verified Company

Hawthorn, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Us

Future Medical Imaging Group (FMIG) is a network of six radiology clinics based predominantly in the North-West of Melbourne, as well as Hawthorn in the East.

We are known for our specialised medical imaging services, as well as our dedication to providing a professional and personalised medical service in a friendly and caring environment.

We are a part of the Capitol Health community which is a national network of community-based medical imaging clinics including the brands: Capital Radiology, Direct Radiology, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, and Women's Imaging.

We're a team of over 1000 medical experts and experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

About The Role

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in a full-time capacity.

The position will be based in our fast-paced clinics located mainly at Hawthorn, with a requirement to attend the Moonee Ponds and the Footscray clinics.

As a medical receptionist your responsibilities will include:

Manage all phone enquiries in a timely, professional and confidential manner
Front of house reception / Greeting patients upon arrival
Schedule appointments for patients and referrers
Issue patient invoices/receipts and process Medicare rebates as required
Enter and update patient registration details
Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

You Will Have

Strong customer service and patient focus skills
Eagerness to learn
Excellent time management and organisational skills
High level of attention to detail and confidentiality
Ability to work autonomously, as well as part of a team
Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

We Offer