Administration Assistant - Hawthorn, Australia - Altius Group
Description
Working hours 8.30am to 5.06pm or 10am to 6pm- Ongoing support and on the job training
- Professional development and career progression opportunities
Nabenet is a leading provider of workplace health solutions, driven by our core values of customer service, quality, outcomes, and teamwork.
At Nabenet, we are committed to delivering outstanding workplace health solutions to our clients and we foster a supportive and inclusive work environment where collaboration and professional growth are encouraged.
Company Benefits:
- Ongoing professional development opportunities.
- Supportive and inclusive work environment.
- Opportunity to work with a passionate and dedicated team.
- Make a difference in workplace health outcomes.
- Access to cuttingedge technology and resources.
Responsibilities:
- Successfully undertake a range of administrative and office duties, including but not limited to:
Answering telephone queries, referral entry and information sourcing, creating and maintaining client files, making appointments for injured workers on behalf of consultants, managing funding requests, fielding and assisting with inquiries from external stakeholders, assisting consultants with the production of reports.
- Demonstrate accurate data entry and report generation.
- Develop and grow strong internal and external customer relationships.
- Demonstrate effective communication and conflict resolution skills.
- Search for and communicate ways to improve customer service.
- Undertake project work as required.
- In this role, you will have the opportunity to provide exceptional administrative support to our consultants and management team, while embodying our company values and enjoying a range of benefits._
Skills/Experience:
- Good knowledge of office administration.
- Superior customer service skills.
- Excellent English written and verbal communication skills.
- Initiative in problemsolving.
- Experienced team player.
- Highly organized with excellent time management skills.
- Advanced keyboard skills and knowledge of Microsoft Office programs.
- Knowledge of OR/Workers' Compensation, OHS, and other relevant legislation (desirable).
If you are ready to contribute to our success and make a difference, please submit your resume and cover letter.
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