Full Time Retail Associate - Broadbeach, Australia - Valiram
Description
Victoria's Secret Pacific Fair is looking for Customer Obsessed Retail AssociatesOur Retail Associates deliver a best-in-class, captivating, brand customer experience that builds loyalty and enables consistent sales growth.
Areas of Responsibility
- Supports a customercentric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
- Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors
- Utilizes the bra wardrobing center to introduce customers to merchandise and follows up while they are in the fitting room
- Displays general product knowledge of all categories
- Displays expert product knowledge in assigned category if specialized
- Takes initiative to elevate personal knowledge of product categories
- Knows and uses all Victoria's Secret processes and procedures to enhance selling efficiencies and to complete nonselling responsibilities
- Maintains awareness of all sales, promotions and applicable ringing procedures
- Processes customer transactions accurately and efficiently
- Understands and adheres to brand standards
- Recovers merchandise to standard while assisting customers
- Replenishes merchandise to standard to create a full and abundant store
- Reinforces all activities related to providing a safe working environment
- Reinforces store strategy to reduce shrink
- Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink Contributes to building a high performance team:
- Previous bra fitting experience
- Exhibits an authentic desire to exceed the customer's expectations
- Demonstrates empathy and sensitivity
- Proven ability to meet or exceed sales goals preferred
- Has a healthy, competitive spirit, while maintaining a team focus
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Flexibility to work varying shifts, including nights and weekends
Interested? We can't wait to hear from you.
Job Types:
Full-time, Casual
Salary:
Up to $35.00 per hour
Schedule:
- Day shift
- Night shift
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