Administration Assistant/receptionist - Pascoe Vale, Australia - MELBOURNE PAIN GROUP Pty Ltd

MELBOURNE PAIN GROUP Pty Ltd

Verified Company

Pascoe Vale, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Part-Time Contract

Monday
Thursday 95pm

Melbourne Pain Group is a fast-paced multi-specialist practice that is expanding at a rapid rate. We are looking for a new team member to join our group.

This is a part-time position and will be an immediate start for an Administration Officer to join our clinic in Pascoe Vale.

Applicants for this position must demonstrate:

Excellent communication and presentation skills
Empathy and compassion for people in chronic pain
Professional and personable phone manner
Ability to assist people of nonEnglish speaking backgrounds
Ability to learn and operate new software quickly and efficiently
Ability to multitask
Knowledge of health funds and Medicare payments preferred
Past experience in a hospital or medical practice preferred
Ability to work independently and as part of a team
Attention to detail
Proficient computer skills
Must be enthusiastic and selfmotivated
Must have the ability to cope with a fastpaced environment
Medical typing experience, or typing experience with a medical terminology course highly regarded
Genie Solutions trained preferred

The role entails:

Reception work including meeting and greeting patients upon arrival, making appointments, and processing patient payments
Managing outgoing and incoming correspondence
Managing multiple doctors' appointment schedules across several sites
Acting as main point of contact for telephone queries and directing calls quickly and efficiently to the appropriate staff
Invoicing of patient accounts
Checking IME paperwork for the legal team
Helping other departments when possible
Scanning and filing
Any other duties as directed by the Practice Manager