Administration Officer - Perth, Australia - Icon Group

Icon Group

Verified Company

Perth, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administration

Perth

Full Time

Icon Cancer Centre Australia

Administration Officer / Medical Secretary - Icon Cancer Centre Midland WA

Fast Paced Medical Administration Role within a
Friendly and Supportive Team of Medical Administrators and Health Professionals

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Competitive Remuneration + Professional Development Avenues
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Monday to Friday Clinic (No Weekends)

Midland, Perth

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Permanent, Full-Time
If you have secretarial experience with a medical/surgical specialist, or come from a health administration background, we'd love to hear from you

What do our people say about working at Icon?_

""It's such a scary journey navigating cancer care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional. I just feel so content where I am right now. I know this is where I'm meant to be for my team, doctors and our patients because I can make a difference here."

Courtney Bridge, Administration Manager, Icon Cancer Centre.

About the Role:

***We have new opportunity for an Administration Officer to join the practice management team at the Icon Cancer Centre Midland. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services within our specialist consulting clinic, providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues. We're looking for applicants interested in joining us full-time.

Key Responsibilities:

Appointment scheduling/management
Patient billing, including Eclipse, DVA, health fund and Medicare transmissions.
Managing high volume incoming and outgoing digital mail
Assisting in the preparation and smoothing running of consultation sessions
Assisting with phone enquiries
Diary management/scheduling
General administration duties
Continually maintenance of patient confidentiality and privacy.
Accurate data entry in Gentu medical software.
Prepare surgical quotations.
Surgical bookings
Reconcile and close end of day banking.
Liaising with a wide range of stakeholders across healthcare settings including public and private health facilities and associated professional groups.

Skills & Experience:

***- Essential:_

Exceptional patient centred customer service
Exceptional interpersonal skills with an ability to deal with a wide range of people including patients and their significant others and healthcare professional groups with kindness and compassion.
Exemplary typing skills and a demonstrated understanding of medical terminology
Immaculately presented as you are the 'first impression' of our practice.
Strong attention to detail and accuracy is critical.
Able to be flexible in covering working hours of the clinics operating from 730am to 530pm
Exceptional time and task management abilities and the ability to work unsupervised.
Desirable:_
Experience with Gentu software
Experience working in private practice
A good understanding of Medicare, Health Funds and medical terminology
Experience in surgical services highly advantageous

Who are we?

Icon Group is Australia's largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand.

We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

Here's why our people choose us

Purpose, at Pace:

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:
We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.

Connection, at Heart:
Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand:
We're constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

A few of our benefits