Administration Assistant - Gold Coast, Australia - New Point Recruitment Group

New Point Recruitment Group

Verified Company

Gold Coast, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Administration Assistant / Enrolments

Our client, a highly reputable Registered Training Organisation (RTO) based in Varsity Lakes, is now seeking an experienced Administration Assistant / Enrolments Officer to join their team in a permanent full time role.

The position offers the opportunity for a hybrid working (office/wfh) scenario after your training period.

The company is an industry leader and has a strong focus on delivering high quality training courses to corporate clients and also to the general public.

Your role will focus on student support, completing enrolments for courses they deliver, compliance and general administrative tasks. The organisation is fully committed to ongoing training to ensure your growth and success in the role.

Benefits of joining the company:

Hybrid work from home/office opportunity after training period
All tools (computer, phone App etc) provided
Full time permanent role with a competitive base salary on offer
Full training provided as well as ongoing training
Opportunity to join a team that has longstanding staff members that love what they do
Having a positive role that makes an impact on potential students

Your role will be responsible for providing assistance to the team with enrolment and administration activities including:

Processing student orders
enrolment, invoicing and processing payments
Sending confirmation of payment and course enrolment
Course extensions and transfers, course suspension and withdrawal of students
Following up on outstanding and overdue payments
Cancelling enrolments and invoices, raising Credit Notes
Liaising with Course Advisors regarding enrolment documentation
Updating and maintaining aXcelerate student database
Strong client service and communication skills are a must
High level administrative and IT skills with highly accurate data entry, spelling and grammatical skills
Attention to detail in collating information and preparing documentation
Skills in Microsoft Office as well as CRM's
Prior experience with aXcelerate CRM an advantage (or other enrolment software)
Very good numeracy skills and ability to process payments
High organisational, time management and multitasking skills
Selfdirected with the ability to work autonomously in the office

Please click on the link to apply.

If you wish to have a confidential discussion before you apply, please call David Ford directly on