Customer Service Representative - Melbourne, Australia - Veritas Recruitment

Veritas Recruitment

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full time permanent position available to start now

Small friendly and supportive team
Join a team that recognises success

One of the world's largest sleep product manufacturers is looking for a Customer Service Representative to join their successful team.

This company is heavily involved with many Australian charities and is a major sponsor for a well-known sports team.

Key Responsibilities:

Maintaining a positive, empathetic, and professional attitude.
Communicating with customers and service providers through various channels.
Provide product information and respond promptly to inquiries.
Manage customer records, requests, transactions, and provide feedback.

Ideally you will have the following:

Tertiary education or equivalent business practical experience.
Previous experience in a call centre, administration, or sales support role.
Advanced computer systems skills such as MS Office, ERP, Warehouse Inventory Management, etc.
Strong problem solving and analytical skills.
Excellent written and verbal communication skills.

This is a great opportunity to join a relaxed small team with a family feel. You will be given extensive training to support career development within the business.

Supportive, engaging and highly interactive team where casual attire is welcomed with staff discounts and onsite parking, this is an opportunity not to be missed.

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