Chinese Speaking Sales Admin - Sydney, Australia - Strike 1 Recruitment Pty Ltd

Strike 1 Recruitment Pty Ltd

Verified Company

Sydney, Australia

6 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

LOCATED WESTERN SYDNEY

Position Profile:

Support the Sales team on a daily basis.

Generate monthly sales reports.

Telesales/ order taking/processing.

Administration duties

Customer Service

Accountabilities & Responsibilities:

Sales Report

Prepares and distributes various sales reports as required by the department.

Data Entry

Perform a variety of data entry activities in accordance with the established departmental procedures;
Enter orders for the assigned business units;
Input the correct pricing according to the appropriate customer group;
Check all orders at the end of the day.

Telesales

Making calls to successfully promote and sell our products to potential customers and taking orders.

Customer Service

Assist with telephone inquiries and phone orders related to the company's products, pricing and services for all business units;
Involved with resolving customer complaints according to the company's policy and procedures;
Ensure customer orders are invoiced correctly, picked and printed, and delivered on time;
Communicate all 'out of stock' items to customers.

General Administration

Performs clerical and administrative support duties for the department including filing, maintenance of records and files and other duties as required by your Manager;
Receiving and verifying cash payments from customers and delivery drivers returning from their daily runs.

Skills Required

Minimum 1 year experience in a similar role.

Fluency in English (Asian language, optional).

Exceptional telephone manner.

Excellent written and verbal communication skills.

Customer orientation and ability to build relationships internally & externally.

Exceptional organisational and time management skills.

Energetic, driven and proactive.

Intermediate level of Microsoft Office skills.

Exposure to the food industry is desirable, but not essential.