Client Service Officer - Sydney, Australia - Perpetual Limited
Description
Think differently beyond borders.- Trust and empower each other to be successful.
- Develop your career
As a Client Service Officer within Jacaranda Financial Planning, you will be responsible for the administration and providing day to day operational and compliance support within the Client Services Team.
- Develop a working knowledge of business processes
- Execute client instructions within agreed timeframes and SLA's
- Develop and maintain effective operational client relationships for assigned clients
- Monitor adviser diaries and prepare review paperwork for client meetings
- Use of all internal control checklists
- Compliance with Policies and Procedures
- Assisting with Client Management and liaison
- Strong customer service and administration experience
- Ability to work in a team
- High attention to detail
- Strong problem solving skills
- Excellent communication skills
- Time management skills
Here at Perpetual, we are committed to supporting a flexible working environment enabling you to work how and where you work best.
Our benefits- Two weeks additional paid leave for Wellbeing & Community Leave
- Market competitive Parental Leave
- Access to our Wellbeing Benefits and Perpetual Discounts providing discounts and special offers on entertainment, clothing, homeware, gift cards, technology, travel, dining and more
Each and every day our people bring to life our enterprise behaviours - Stretch, Own It, and Make an Impact.
We value Diversity and Inclusion and know that the unique backgrounds, experiences, and perspectives of our people contribute immensely to the delivery of our purpose and strategy.
We're living this commitment as a WGEA Employer of Choice for Gender Equality and have a growing number of employee-led networks to raise awareness and promote Diversity and Inclusion at Perpetual.
We are extremely proud to work directly with over 23 Aboriginal language groups in various communities across Australia and we pay our respects to all Aboriginal and Torres Strait Islander People:and to their Elders past and present. Aboriginal and Torres Strait Islander People are strongly encouraged to apply.
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