- Provide application support and maintenance advice for all customer Cummins powered equipment.
- Proactively monitor, report and escalate product issues, concerns and solutions ensuing internal stakeholder support and guidance is obtained when appliable.
- Participate and provide Technical diagnostic support for customer repairs for both reactive and proactive repairs. Escalation and notification via internal departmental support in HHP DFSE, Mining business and local branch.
- Support and liaise with on-site planning teams to provide the local Cummins Field Operations team short- and long-term planning scheduling vision.
- Provide onsite Cummins personnel technical, commercial and safety supervision and job observation support providing both Cummins and the customer job scope and progression.
- Drive product improvement initiatives and projects to support customer Cummins engine populations.
- Periodically liaise with customer and local OEM teams in providing guidance, escalation and resolution to customer requests when applicable.
- Ensure minimum downtime on all Cummins powered units onsite.
- At least two years post trade qualification experience
- Experience working on Cummins HHP engines
- Personal commitment to HSE and leading an interdependent safety culture.
- Diesel trade qualification
- HHP experience
- Strong influencer and interpersonal skills
- Proficient computer skills
- A mature attitude, organized and methodical approach to work
- Problem solver and ability to work autonomously as well as part of a team
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Mine Site Representative - Tamworth, Australia - Cummins
Description
Our culture believes in Powering Your Potential. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
Mine Site Representative
Description
An exciting opportunity for a Mine Site Representative - Gunnedah Basin to join the Tamworth team
Position summary:
Reporting to the Branch Manager, this Role is domiciled in the Gunnedah Region, supporting global mining customers within the Gunnedah Basin. The Tamworth operations team supports an expanding HHP engine population of 163 engines currently, across multiple sites operated by our key mining customers Whitehaven Coal and Idemitsu Resources. This role is considered a strategic position regionally, managing the critical relationship with the customer including being a first point of contact for commercial, technical, and analytical Cummins support.
Current HHP product across sites consist of fleets of Komatsu 930E, Hitachi EH5000 and EH4000 Haul trucks, Komatsu WA1200 Loader, Hitachi EX8000, EX5600, EX3600 and Liebherr 98000 Diggers. Sites are located within the proximity of Boggabri Regional Council approximately 70kms North of Gunnedah / 140km Northwest of Tamworth.
This role will be suited to someone who is highly self-motivated, customer focused with advanced analytical skill. The ideal candidate will also be solution orientated with a high attention to detail. HHP technical aptitude is preferred but not essential.
Key responsibilities of the role:
The responsibilities of the Mine Site Representative include, but is not limited to the following:
Skills & experience:
Job SERVICE
Primary Location Australia-New South Wales-Northern Inland (New England-North West)-Australia, Tamworth, Logistics Avenue
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Mar 8, 2024, 8:58:50 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 23000BET
